In the Community

iSelect Expands With New Customer Contact Centre

Some good news for the local Melbourne contact centre industry with the market leader in online comparison services, iSelect Ltd, announcing the opening this week of its second Melbourne customer contact centre at 246 East Boundary Rd in East Bentleigh, employing

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News & Press Releases

Telstra call centre accesses protected information

Two back of house call centres for Telstra accessed protected information due to system errors causing a breach reported to the Australian Competition and Consumer Commission according to a report in The Australian authored by Supratim Adhikari. Telstra’s legacy systems