News & Press Releases

Acquire BPO CEO makes BRW Young Rich List

The CEO and co-owner of Acquire BPO, a majority Philippines based outsourcer servicing mostly Australian businesses is expected to be named on the 2016 BRW Young Rich list to be published this Friday in the Australian Financial Review Magazine. Scott

The best KPIs to measure call centre success
Call Centre KPIs & Metrics

The 5 best KPIs to measure call centre success

With so much data and potential metrics available in a call centre it can be overwhelming trying to work out which KPIs should be used to measure success. Thankfully we’ve got the the 5 best KPIs to measure call centre success that are used all over the world.