MaxContact Completes Outbound Call Centre Software
News & Press Releases

MaxContact Completes Outbound Call Centre Software

Surge Direct deploys MaxContact Call Centre Software Brisbane, 22 February 2021 – Surge Direct, one of Australia’s fastest-growing sales and marketing companies, has announced the deployment of the MaxContact cloud contact centre outbound dialler solution to amplify client fundraising programs

Interview with Julien Rio
CX Central Podcast

Interview with Julien Rio

Host Justin Tippett interviews Julien Rio, Senior Director of Marketing for RingCentral to discuss the merging worlds of cloud contact centres, marketing and customer experience (CX).

CX Central Podcast with Amy Gibson
CX Central Podcast

Interview with Amy Gibson

On this CX Central Podcast we interview Amy Gibson, Customer Engagement Manager for Baptist Care.

Knowledge Management software for contact centres
CX Central Podcast

Knowledge Management Software

On this CX Central Podcast we talk to Brad Shaw, Managing Director of livepro to learn all about Knowledge Management in contact centres.

The CX Central Podcast with guest Daniel Ord talking about how to gain your CCXP credential
CX Central Podcast

How to gain your CCXP

We talk to Daniel Ord, a Recognised Training Provider for the CXPA about their CCXP credential and what it takes to achieve it.

The most popular call centre memes for 2018
Have a Laugh :)

Best call centre memes for 2018

We crunched all the data from our Call Centre Legends page to reveal the best call centre memes for 2018 that will give you a laugh or two.