Knowledge Management software for contact centres
CX Central Podcast

Knowledge Management Software

On this CX Central Podcast we talk to Brad Shaw, Managing Director of livepro to learn all about Knowledge Management in contact centres.

The CX Central Podcast with guest Daniel Ord talking about how to gain your CCXP credential
CX Central Podcast

How to gain your CCXP

We talk to Daniel Ord, a Recognised Training Provider for the CXPA about their CCXP credential and what it takes to achieve it.

The most popular call centre memes for 2018
Have a Laugh :)

Best call centre memes for 2018

We crunched all the data from our Call Centre Legends page to reveal the best call centre memes for 2018 that will give you a laugh or two.

Acquire BPO acquires Melbourne based SMART Group
News & Press Releases

Acquire BPO announces new onshore acquisition

Acquire BPO has announced a new acquisition in Melbourne to enable onshore call centre capability in addition to their centres in the Philippines, USA and the Dominican Republic.