CX and Call centre awards

There are a range of call centre awards, customer service awards and CX awards for Australian businesses to enter. We’ve collated our all award related articles into the one location so you can discover recent winners, learn what new award programs are coming up, find some tips on how to win awards and more.

If its related to entering and winning a customer service related award you’ll find the articles here!

June 13, 2018
A complete list of Australian 2017 CX, CALL CENTRE & CUSTOMER SERVICE AWARD WINNERS

A complete list of Australian 2017 CX, call centre and customer service award winners

A list of all the Australian 2017 customer service award winners in 2017 with a focus on call & contact centre related awards. Discover the top companies and individuals in Australia being recognised for providing outstanding customer service.
April 7, 2018
Launch of the 2018 Auscontact Association Awards

Enter the 2018 Auscontact Association Awards

Recognise your call centre superstars with the launch of the 2018 Auscontact Association Awards, the call centre industry's premier awards program. With categories for your organisation and individuals its the perfect way to recognise exceptional customer service.
April 7, 2018
2018 Australian Service Excellence Awards

Enter the 2018 Australian Service Excellence Awards

Enter the 2018 Australian Service Excellence Awards and gain recognition for best practice and innovation in customer service across 10 organisational level categories and 5 individual categories. Entries close 5 June 2018 so make sure you enter and get the recognition you deserve!
October 26, 2017

2017 Auscontact Award National Winners

Congratulations to the 2017 Auscontact Award National Winners who have received the highest honour in the Australian call centre industry.
September 5, 2017

Livepro announce 2017 Knowledge Management Excellence Award winners

Livepro announce 2017 Knowledge Management Excellence Award winners, the highest accolade in national Customer Service Knowledge Management.
September 4, 2017

Auscontact 2017 QLD winners announced

The best of the Queensland Contact Centre industry have been announced in the 2017 Auscontact Association 2017 QLD Awards.
September 4, 2017

2017 Government Contact Centre Award Winners

The 17th annual 2017 Government Contact Centre Award Winners have been announced at a gala dinner in Sydney celebrating the best of the public sector.
August 27, 2017
Auscontact 2017 NSW winners

Auscontact 2017 NSW winners announced

The best of the NSW/ACT Contact Centre industry have been announced in the 2017 Auscontact Association 2017 NSW Awards.
August 27, 2017

Auscontact 2017 WA winners announced

The best of the WA Contact Centre industry have been announced in the 2017 Auscontact Association 2017 WA Awards.
August 19, 2017

Auscontact 2017 Victorian Winners Announced

The best of the Victorian Contact Centre industry have been announced in the 2017 Auscontact Association 2017 Victorian Awards.
August 14, 2017

Auscontact 2017 SA Winners Announced

In a gala event held at the Stamford Adelaide the 2017 Auscontact Award winners have been announced for South Australia.
January 3, 2017
2017 Auscontact Awards are open

2017 Auscontact Awards are open

The 2017 Auscontact awards are the ultimate way to benchmark yourself against the best in the industry and give your call centre career a major boost!
January 1, 2017
A complete list of 2016 Customer Service Award Winners

A complete list of 2016 Customer Service Award Winners

A list of all the Australian 2016 customer service award winners in 2016 with a focus on call & contact centre related awards. Discover the top companies and individuals in Australia being recognised for providing outstanding customer service.
November 26, 2016

Contact Centre Central wins 2016 Industry Champion Award

Contact Centre Central, a business supporting and promoting the Australian contact centre industry wins the 2016 Industry Champion Award.
November 14, 2016

2016 Australian Call Centre Industry Champion winner!

Contact Centre Central was awarded the 2016 Australian Call Centre Industry Champion in Las Vegas with CEO Justin Tippet there to accept the award.
November 3, 2016
Big changes to 2017 Auscontact Awards program

Big changes to 2017 Auscontact Awards program

In somewhat of a shock move, the Auscontact Association has announced big changes to 2017 Auscontact Awards program that spells bad news for call centres looking for some centre wide recognition.
October 27, 2016

2016 Australian Service Excellence Award winners

The 2016 Australian Service Excellence Award winners have been announced by CSIA along with winners of the Friendly Awards. We reveal who won!
October 19, 2016
ipSCAPE wins 2016 Frost & Sullivan Award

ipSCAPE wins 2016 Frost & Sullivan Award

Australian company ipSCAPE wins 2016 Frost & Sullivan Award for Australian Cloud Contact Centre Vendor of the Year.
October 15, 2016

2016 Auscontact National Award winners

After a comprehensive judging process, the 2016 Auscontact National Award winners have been announced for individuals and businesses.
October 6, 2016
Genesys announce 2016 Customer Innovation Award winners

Genesys announce 2016 Customer Innovation Award winners

Eight global companies have been honoured by Genesys for achieving exceptional customer experience, customer service transformation and innovation.
October 6, 2016

2016 Auscontact National Award winners preview – who’s in the running?

We preview the 2016 Auscontact National Awards finalists to determine who will take out the ultimate award for the Australian contact centre industry.
August 30, 2016

2016 WA Auscontact Awards Winners

Each year the Auscontact Association conducts its annual awards program to recognise the best individuals and centres in the Australian Contact Centre industry. Through a comprehensive judging process finalists and […]
August 29, 2016

2016 NSW Auscontact Awards Winners

Each year the Auscontact Association conducts its annual awards program to recognise the best individuals and centres in the Australian Contact Centre industry. Through a comprehensive judging process finalists and […]
August 21, 2016

2016 QLD Auscontact Awards Winners

Each year the Auscontact Association conducts its annual awards program to recognise the best individuals and centres in the Australian Contact Centre industry. Through a comprehensive judging process finalists and […]
August 16, 2016

2016 Vic Auscontact Awards Winners

Each year the Auscontact Association conducts its annual awards program to recognise the best individuals and centres in the Australian Contact Centre industry. Through a comprehensive judging process finalists and […]