Australia’s #1 Financial Services Specialist Outsourcer!
Peakbound was created to meet a growing market need for sophisticated contact centre capabilities. We thrive within an environment of complexity in product, regulations and customer relationships.
Today, we have grown into the market leader and we are privileged to enjoy, deep strategic relationships with the leading players in our market, including the leading banks and insurers, as well as a range of medium and niche-players. This provides us with a unique ‘window to the industry’ – and this is critical in assisting us to provide value for those clients.
L1, 219-241 Cleveland St Strawberry Hills NSW 2012
Competitive differentiation. Customer loyalty. Growth in wallet share.
These are highly sort after outcomes earned by companies investing in exceptional customer experience. Click the link above to learn more about how Concentrix can partner with your business.
146 Arthur Street, North Sydney, 2060, New South Wales, Australia
Our omni-channel customer engagement platform includes solutions for customer acquisition and customer care.
All enabled by digital, voice, outbound and biometric security products. All powered by AI. And all deployed by the industry’s largest global professional services team—offering unparalleled vision, deep industry expertise and a proven track record in delivering success to organisations like yours.
Level 11, 124 Walker Street, North Sydney, 2060
People are still the heart and soul of every business. Surprisingly many organisations spend little time or energy ‘making their people better’.
We provide practical programs and solutions designed to enhance your people, which will in turn enhance your product, which in turn will satisfy your customers. Whether this involves ensuring you understand how to work as a team, designing the culture you need to succeed or building resilience in high pressure environments, the question is can you afford not to ‘make your people better?
For over 25 years McGirvan media has been the on-hold voice of business Australia-wide.
With fast turn-arounds, great voice talent and multi-lingual/foreign language services you’ll quickly appreciate why companies such as Qantas, Bupa, Coca Cola, BMW, McDonalds, Suncorp, AMP and more have all been long term customers. Click on the link to learn more about our FREE TRIAL offer.
For over a decade, GSN has been pioneering Cloud Contact Centre solutions throughout Australia and New Zealand.
From advanced Omni-channel interaction management including social media through to Workforce Optimisation systems such as Speech Analytics and Enterprise Feedback Management, we have the cloud platforms and expertise to transform your contact centre.
Our Centricity Voice of the Customer platform is the only product on the market that can deliver actionable insights and true collaboration, whatever the customer channel, scale or budget.
636 St Kilda Rd, Melbourne VIC 3182