ASTIA is a premium Customer Engagement Centre based in Sydney Australia.
We are a premium Customer Engagement Centre servicing and growing businesses via; high volume customer acquisition, OmniChannel customer engagement and digital marketing services.
Having emerged in the Financial Services market, we have developed a unique ability to represent our partners and their products or services through natural yet effective interactions, even in highly regulated environments.
Whilst we specialise in growing and servicing our client’s customer base, they can focus on their core business.
3/110 Kippax Street, Surry Hills, New South Wales, Australia
For over a decade, GSN has been pioneering Cloud Contact Centre solutions throughout Australia and New Zealand.
From advanced Omni-channel interaction management including social media through to Workforce Optimisation systems such as Speech Analytics and Enterprise Feedback Management, we have the cloud platforms and expertise to transform your contact centre.
Our Centricity Voice of the Customer platform is the only product on the market that can deliver actionable insights and true collaboration, whatever the customer channel, scale or budget.
636 St Kilda Rd, Melbourne VIC 3182
Five time winner of Frost & Sullivan’s Contact Centre Outsourcing Service Provider of the Year
Stellar provides our clients with outsourced customer engagement solutions that transform their customer journey. We have been in business since 1998, starting with just one call centre in Australia.
As technology grows, so do we; and today we are experts on the end-to-end customer journey – from traditional phone and email through to back-office activities and cutting-edge social and digital services – delivered through our centres in Australia, Asia, USA and Europe.
Level 4, 650 Chapel Street, South Yarra, VIC 3141
Premier Contact Point helps you deliver the ultimate customer experience with our class leading multi channel, cloud customer contact solution.
For over 30 years, Premier Technologies has provided thought leadership and real value to customers through a focus on the automation and delivery of customer interactions. Over that time, Premier has built its place as the market leader in cloud based customer contact and secure payments technologies in Australia and overseas.
Click the link to learn more about the Premier Technologies difference.
Level 16, 501 Swanston Street, Melbourne VIC 3000
Leading Teams develops high performing teams and leaders. We are a team of expertly trained facilitators that deliver our Performance Improvement Program to organisations Australia-wide. Collectively, we have 150 years of experience in the leadership development space.
Leading Teams is passionate about implementing a sustainable program with organisations from a range of industries including corporate, elite sport, government and education. We believe that we can help ‘Any Given Team‘ to become high performing.
179 Park Street, South Melbourne VIC 3205, Australia
Outsource your call quality assessments
Would you like to free up your team leaders and support personnel to focus on coaching and improvement activity instead of monitoring and assessment?
Focus on your core business of serving customers and allow Five Degrees to provide and independent and objective assessment of the quality of your customer conversations.
This is OUR core business, and for over 23 years we have refined and developed Australia’s premier contact centre assessment model that will drive your coaching and continuous improvement efforts.