Concentrix Consulting leverages its deep contact centre expertise to help organisations attain results by addressing their customer engagement concerns and priorities.
We focus our expertise on three key business priorities: Customer Experience, Channel Optimisation and Operational Excellence. Our practitioners have an average of over 25 years of experience. This expertise allows us to assess, design, and implement innovative, practical solutions producing significant results.
146 Arthur Street, North Sydney, New South Wales, Australia
CX Consult is a specialist consulting company focussing exclusively on call centres. We help call centres of all sizes with a range of services with our experience ranging from small centres through to some of Australia’s largest call centres. Click on the link to learn more.
Chadstone Shopping Centre, Dandenong Road, Malvern East VIC, Australia
Established in 2003, Contact Centre Action is a vendor-independent consultancy specialising in all aspects of contact centres.
With hands-on contact centre management experience, as well as extensive experience in all contact centre technologies, we are ideally placed to optimise the performance of your contact centre, reduce costs and improve the consistency and level of services experienced by your customers.
Level 13, 200 Queen Street, Melbourne, Victoria, Australia
With mastery in Contact Centres, Customer Service & Customer Experience, we provide training, speaking & Mystery Shopper to help & inspire organizations to create great Customer experiences. Founded in Singapore in 2001, we’ve engaged with more than 50,000 Participants across 40 countries – with wow testimonials.
530A Geylang Road
FAIR Consulting Group is an innovative boutique Management and IT consultancy focused on Customer Experience Management delivering B2B and B2C omnichannel experiences since 2012.
CXP Solutions is customer experience consulting firm with 20 years of experience. We offer services in journey mapping, CX culture, metrics and more.
Resolution Digital’s StoryConnect framework enables brands to truly realise consumer centric marketing & seamless customer experiences.