The small contact centre specialists!
With decades of experience managing contact centre operations, we specialise in helping smaller centres (from 5 to 80 seats) with their contact centre channel. From our Health Check service, or specific help with improving efficiency or quality (or both!) through to help with setting targets, KPI’s and more our help is just a phone call away. Click on our link or visit our website to learn more.
LimeBridge Australia is a world leader in customer experience and operational transformation across all delivery channels.
Our diagnostic service will expose hidden opportunities for improvement within your organisation. It will also reveal what you need to do and provides fact-based objectives for improving customer sales and retention measures.
19-29 Martin Place, Sydney, 2000
Concentrix Consulting leverages its deep contact centre expertise to help organisations attain results by addressing their customer engagement concerns and priorities.
We focus our expertise on three key business priorities: Customer Experience, Channel Optimisation and Operational Excellence. Our practitioners have an average of over 25 years of experience. This expertise allows us to assess, design, and implement innovative, practical solutions producing significant results.
146 Arthur Street, North Sydney, New South Wales, Australia
Established in 2003, Contact Centre Action is a vendor-independent consultancy specialising in all aspects of contact centres.
With hands-on contact centre management experience, as well as extensive experience in all contact centre technologies, we are ideally placed to optimise the performance of your contact centre, reduce costs and improve the consistency and level of services experienced by your customers.
Level 13, 200 Queen Street, Melbourne, Victoria, Australia
With mastery in Contact Centres, Customer Service & Customer Experience, we provide training, speaking & Mystery Shopper to help & inspire organizations to create great Customer experiences. Founded in Singapore in 2001, we’ve engaged with more than 50,000 Participants across 40 countries – with wow testimonials.
530A Geylang Road
Resolution Digital’s StoryConnect framework enables brands to truly realise consumer centric marketing & seamless customer experiences.
CXP Solutions is customer experience consulting firm with 20 years of experience. We offer services in journey mapping, CX culture, metrics and more.
FAIR Consulting Group is an innovative boutique Management and IT consultancy focused on Customer Experience Management delivering B2B and B2C omnichannel experiences since 2012.