The Auscontact Association is the united voice for the contact centre industry in Australia, connecting people, industries and organisations, locally and globally, to deliver excellence in customer contact experience.
As a not-for-profit organisation, Auscontact’s key role is to provide its members with a professional infrastructure for industry information, education and training, networking, and skills sharing; to represent the industry’s interests and views on key public policy issues; and to promote, support and champion growth, innovation and success at every level in our industry individually, organisationally and regionally.
Suite 301, 55 Chandos Street St Leonards NSW 2065
ContactCenterWorld is The Global Association for Contact Center & Customer Engagement Best Practices.
Today we have over 170,00 corporate ‘individual’ members who have joined the association’s website ContactCenterWorld.com
We provide a range of services to support contact centres across the globe including world class research, benchmarking, awards programs, network gin opportunities, news, articles and best practice ideas.
Suite 305, 1020 Dawson Road, Thunder Bay Ontario Canada P7B 1K6
The CCiNZ mission is to support, educate and engage Contact Centre professionals in New Zealand.
COPC offers CX consulting services and software, training, and certification for customer experience management. Our mission is to transform your operations to deliver a superior experience.
The Translating and Interpreting Service (TIS) is an interpreting service provided by the Department of Home Affairs for people who do not speak English.
CPA is Canada’s largest peer-to-peer community of Contact Centre professionals providing training, research and connection to SME consultants.