Customer testimonials

I’m sure we could reel off some pretty impressive stats about our growth but the most important thing to us has, and always will be, the feedback we get from our customers. Here’s just a sample of some of the testimonials we have received:

Being one of the committee members of CCiNZ (Contact Centre Institute of New Zealand), I have found it very helpful to subscribe to the weekly newsletter as it provides me information on what is going on in the call centre industry so I can keep our members informed.

Julie Valencia

Manager - Customer Services, Paymark Limited

While I am based in Singapore, it's rare to see a resource that is so current, relevant and vital - and that makes supporting the industry its true focus.

Daniel Ord

Founder & Director, Omnitouch

It’s a one stop shop of information for all things Contact Centre, and can always be relied upon to point me in the right direction for whatever I'’m looking for!  Thank you!

Leanne Robinson

Associate Director, BBB Advisory

If you work in contact centres then this site is a must. Stay current, topical and support your personal development .... and lots of other neat services that add value to your own knowledge.

Derek Finch

Consultant, CX Consult

Without having to go at and source it, Justin and his publication are on the ball often having news in my email inbox before I have heard it anywhere else. I have experienced zero spam and often look forward to these updates as I know they are relevant to what we do as an on shore outsourcer.

Glendon Evarts

General Manager, ASTIA

CX Central and in particular, the weekly newsletter, offer the fantastic service of delivering the relevant Australian Contact Centre Industry news without the need of trawling the web to find it. A true must have when time is at a premium.

Daniel Harding

Channel Manager, MaxContact Australia

Just wanted to say thanks for weekly news updates! Some great information and very relevant articles which I read, both for my own interest as well as sharing with my wider team.

Malcolm Angel

Manager Customer Contact, City of Gold Coast

I know we all often think we always know what's going on, but in the fast paced contact centre environment is difficult to always keep up. CX Central's weekly updates make staying in the know much easier!

Chris Davies

Client Services Manager, DBN Consultancy

I have been involved in the recruitment of contact centre roles (amongst other positions) for over 20 years now and the information provided is extremely useful for not only recruitment purposes but a great insight into the industry.

Jack Opolion

Managing Consultant, Hallis

I spend 15 minutes every morning checking business news. My first stop - CX Central. As a customer service professional , this is the best and fastest way for me to stay on top of what's happening in my industry.

Mark West

Co-founder & Marketing Nerd, Magnificent Nerds

Having the weekly newsletter arrive in my inbox each week provides a valuable snapshot of what’'s happening in the contact centre industry. Being time-poor, having a wrap-up and soundbites of what’'s happening in the industry is certainly useful.

Andrew Jacques

Sales Manager, Simply Energy

Submit a testimonial

If you’d like to leave a testimonial for us we’d be absolutely thrilled! It only takes seconds to complete using our online form.