Artificial Intelligence and CX automation

CX Automation and AI solutions

If you are looking for ways to improve the customer experience and deliver cost savings then our Artificial Intelligence and CX Automation solutions for CX and call centres category is the right place to be looking!

Its expected that by 2020 up to 85% of all customer interactions will be handled by AI and there are several companies in Australia already harnessing the benefits including Jetstar, the Australian Tax Office and even Dominos Pizza. But you don’t have to be a large company to enjoy the benefits.

There is now a range of cost-effective solutions that will enable you to harness the power of Artificial Intelligence and CX automation and this category contains businesses that will provide you with support on procurement, implementation and optimisation of AI solutions in a CX/call centre environment.

What type of technology does CX automation and AI include?

From Conversational Virtual Assistants, Natural Language IVR’s, automated chatbots, CRM & CTI integration and more the companies listed in our directory can create, deliver and support solutions to increase customer satisfaction and loyalty and deliver real business value.

Found 6 listings

Cyara


Cyara is the world’s leading Customer Experience (CX) Assurance platform provider.

Cyara helps enterprises proactively measure operational CX from the outside in, identify customer-impacting defects, and become agile to enable continuous delivery across digital and voice channels. Every day, the most recognisable brands in the world trust the Cyara Platform to deliver customer smiles at scale.

Address:
Melbourne, Victoria, Australia
Level 1, 554 Burwood Road, Hawthorn, Victoria
Phone: +61 3 9093 0815

Keep searching our Business Directory:

Want more leads for your business?

Search a new category:

CX Skills Green Banner 300×250
Cyara Get the E Book 300×250
Nuance Frost and Sullivan Beyond Data 300×250

Join Now

Subscribe today and access exclusive content, discounts and more

Upcoming Events

Jan 29

High Performance Team Leaders (Melbourne)

January 29, 2019 @ 9:00 am - 5:00 pm
Melbourne
Feb 06

Customer Journey Mapping Fundamentals (Melbourne)

February 6, 2019 @ 9:00 am - 5:00 pm
Melbourne Victoria
Achieving Customer Excellence in Public Services coming up in Melbourne
Feb 12

Achieving Customer Excellence in Public Services

February 12, 2019 @ 8:00 am - February 13, 2019 @ 5:00 pm
Sydney New South Wales
Nuance Frost and Sullivan Beyond Data 300×250
CX Skills Green Banner 300×250
Events Calendar 300 x 250
Find everything you need – 300×250
Natterbox 100% Embedded Blue 300×250
Natterbox Without IT Red 300×250
Nuance Frost and Sullivan Gartner Fraud 300×250
CX Skills Green Banner 300×250
Customer Excellence in Public Services 300×250
Cyara Get the E Book 300×250
Sennheiser Free Trial Rocom

Subscribe to

The CX Hustle Podcast

Or subscribe with your favorite app by using the address below

CX Skills Green Banner 300×250
Find everything you need – 300×250
Events Calendar 300 x 250

Free Membership!

Subscribe today and access exclusive content, discounts and more