Voice Biometrics Technology Suppliers
Voice Biometrics technology is a powerful new solution that identifies humans via their speech/voice.
How Voice Biometrics technology benefits a call centre
In a call centre context voice biometrics technology takes away the requirements to complete lengthy verifications processes that can be frustrating for the customer, and add additional time and cost to every transaction you complete. A customer is quickly and easily identified as soon as they start speaking!
Already in use by the Australian Taxation Office and other government departments, voice biometrics technology is now readily available and promises to deliver an improved customer experience whilst reducing your operating costs.
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Voice biometrics: Simpler, stronger customer authentication
Voice authentication overcomes knowledge-based security issues by analysing your customer’s voice for hundreds of unique characteristics, then matching to a voiceprint file.
Discover how our Voice Biometric solutions can improve your customer satisfaction, enhance trust and security, make your agent’s life easier and reduce costs.
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