Directory of call centre & CX leadership and executive training providers
Leading a call centre or CX function in today’s world is tough. Balancing the demands of customers and staff, managing shrinking budgets, new technology and increasing volumes of data to name just a few, is certainly enough to test most people.
But there is help available! Our list of call centre & CX leadership and executive training providers are specialists in supporting today’s leaders. From coaching and mentoring, professional skills training, formal courses and more. Just search through the list below.
People are still the heart and soul of every business. Surprisingly many organisations spend little time or energy ‘making their people better’.
We provide practical programs and solutions designed to enhance your people, which will in turn enhance your product, which in turn will satisfy your customers. Whether this involves ensuring you understand how to work as a team, designing the culture you need to succeed or building resilience in high pressure environments, the question is can you afford not to ‘make your people better?
Leading Teams develops high performing teams and leaders. We are a team of expertly trained facilitators that deliver our Performance Improvement Program to organisations Australia-wide. Collectively, we have 150 years of experience in the leadership development space.
Leading Teams is passionate about implementing a sustainable program with organisations from a range of industries including corporate, elite sport, government and education. We believe that we can help ‘Any Given Team‘ to become high performing.
179 Park Street, South Melbourne VIC 3205, Australia
We help organisations transform performance through extraordinary engagement. Our Heartonomics™ model showcases how EI in leadership drives greater employee and customer engagement. Our Leadership Development Programs enable leaders to harness EI to lead with clarity, vision and confidence, linking team priorities to the goals of the organisation.
Level 23, 9 Castlereagh St Sydney NSW 2000
At Five Degrees Consulting we have a proven and powerful mechanism developed over more than 23 years working with inbound sales contact centres, to change the behaviours of your contact centre staff and their managers to influence buying behaviour in those key moments of truth.
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