Directory of call centre trainers
The call centre trainers below are individuals and businesses that are specialists in servicing the call centre, contact centre and BPO industries providing a range of training solutions.
What services do call centre trainers provide?
There is a large range of call centre trainers who offer diverse services from generic sales and service training courses through to niche skills such as objection handling, conflict resolution, injury prevention, solution selling and more.
You will also find call centre trainers that can work with your existing teams or help you prepare new starters for their first job in a call centre or contact centre environment.
Search for call centre trainers below:
CX Skills provide CX and contact centre training courses in Australia, all delivered by industry professionals.
We have public courses available for frontline agents through to senior executives equipping course participants with the skills required for a successful CX/Contact Centre career.
The 21st Century workforce is unique. Staff are no longer bound to one desk – technology has created a dynamic workplace where staff are free to work from anywhere and constantly use multiple screens. Yet the ergonomics training we use is decades old.
Designed through PhD research, Beyond Ergo delivers Next-Gen training. Translating and personalising the latest ergonomics and healthy work behaviour recommendations into work skills to reduce pain and chance of injury
Improve your customer experience to convert more sales, achieve higher first contact resolution and increase engagement with staff and customers. Our proven and powerful mechanism has been developed over 23 years to change the sales and customer service habits of your contact centre staff in those key moments of truth.
ATCT provide contact centre training skills based on our years of experience running a contact centre outsourcing operation.
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