Customer benchmarking companies

Directory of customer benchmarking companies

Conducting a mystery shopping or customer benchmarking campaign is one of the best ways to obtain an impartial assessment of your business’ performance that often reveals insights not possible through your own quality programs.

Customer Benchmarking companies can use mystery shopping, surveys, call recordings, customer satisfaction polls and a range of other techniques to gain an independent and objective rating of your CX performance.

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Found 7 listings

Five Degrees


Five Degrees provides the most rigorous, transparent and valuable mystery shopping benchmarking solution available in the marketplace today. With subscriptions available to either quarterly or bi-annual existing industry sales benchmarks or we can customise one-off or ongoing reviews to suit your specific requirements.

Address:
Melbourne, Victoria, Australia
Phone: +61 407 002 113

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