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Call Centre Outsourcing Cost Guide

There are many benefits to using a call centre outsourcer but is it cost-effective?

What are some of the standard prices you can expect to pay and how do outsourcers charge you for their services?

We’ve put together this guide to help answer your most pressing questions with key chapters including:

  • Indicative costs by country
  • Hourly rate inclusions
  • Set-up costs
  • The different commercial models
  • Low volume challenges
  • Sales and outbound telemarketing
  • Case Study