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Call Centre Outsourcing Guide to Egypt

Relatively new to the BPO/Outsourcing industry, call centre outsourcers in Egypt offers another alternative for business looking for an offshore solution.

With costs comparable to the Philippines, a highly educated workforce, solid infrastructure, large English speaking population (and support or other languages including French, German, Italian, Spanish, Greek and Portuguese) along with government support for growing the industry, its little wonder it’s now home to a number of leading brands.

Businesses such as Microsoft, Oracle, Vodafone, General Motors, Allianz, Intel, Novartis are just some of the companies already using Egyptian call centre outsourcers in and around Cairo and there is plenty of capacity to take on more work from small centres (5 to 10 staff) through to the large centres (over 1,000 staff).

This guide provides you with an overview of why Egypt should be part of your offshore call centre considerations.