October 18, 2021

CX Industry Events Calendar

The CX Industry Events Calendar is where you will find a list of all the upcoming contact centre conferences, training courses, workshops, webinars, site tours, networking events and more in Australia/Asia-Pacific for 2021 and beyond that are targeted towards the contact centre industry, customer experience (CX), Customer Service and Business Process Outsourcing (BPO) industry.

We do rely on Event Organisers providing all the necessary information to us to add their events however where we haven’t been notified, we still do our best to ensure we add any event we see to ensure you get a complete view of all the events coming up.

If you’d like to support us and make it easy for people to learn more about your event and book, click here to learn how to add your event >


+612 9229 1000

IQPC produces a range of popular call centre and CX conferences in Australia including the Government Contact Centres Summit and Contact Centre Week in Australia


Customer Contact Week 2022 A/NZ

Event Organiser:
The Star Casino Gold Coast 1 Casino Drive, Broadbeach

Back in our much-loved home of The Star, Gold Coast, the Customer Contact Week event will bring together the full customer community back in-person – this includes contact centres, digital teams, CX and operation leads! It is here we’ll celebrate the successes of the past year and have in-depth, profound conversations on the future of customer contact and channel management. Use the discount code CXCENTRAL10 on the registration page to get a 10% discount off the current rate.

The Customer Show 2022

Event Organiser:
Melbourne Convention and Exhibition Centre 1 Convention Centre Pl, Melbourne

The Customer Show will bring together entire CX community together to drive collaboration & industry success. Through pioneering strategies, remarkable stories & innovative tech, we'll give you first access to the latest thinking and illustrious industry content.

Like to add your upcoming event and get more attendees? Click here to learn more

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