October 18, 2021
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15 Essential Habits of Successful Team Leaders Free Workshop

15 Essential Habits of Successful Team Leaders

Jul 28, 2021 3:00 pm - 4:00 pm

Join Marc Carriere as he shares the 15 Essential Habits of Team Leaders in this free workshop. Being a great Team Leader is certainly not an accident and in this workshop, Marc will walk you through the habits that are consistent amongst the top-performing Team Leaders.

Over the past 34 years, Marc has provided call centre consulting and training services to a wide variety of B2C companies in Australia, Canada, Fiji, México, The Bahamas, United Kingdom and the United States of America.

With his worldwide experience managing call centre teams who have won 3 Silver and 3 Gold ‘Ardy’ Awards, mentoring and coaching Call Centre Managers and Team Leaders, and having owned a call centre himself, Marc is well aware of the difficulties call centres face in consistently meeting their targets and KPIs.


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Event Fast Facts

Event Details:

July 28
3:00 pm - 4:00 pm
Events Category:
View Website →
Target Audience:
Emerging/Future Leaders, Team Leaders, Contact Centre Managers, General Management
Total DURATION of the Event:
1 Hour
Total number of SESSIONS:
LENGTH of each session:
1 Hour

Venue for the Event


Event Organiser

CX Skills
+61 3 9008 7287
View Event Organiser Website

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