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September 23, 2021
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Auscontact Association logo for a Sponsored Event

3 approaches for better customer satisfaction using customer interaction data

Jul 30, 2021 1:00 pm - 1:30 pm

The accuracy of customer contact details and interaction details is a cause for significant customer dissatisfaction. There is technology, there is human error, there are a few other reasons for inaccurate customer interaction data.

We’ll present 3 main approaches to gaining higher data integrity and customer satisfaction.

Price:

Free for Auscontact members, $20 for non-members

Sponsor:

Snapshotz

Industry Suppliers:

Find industry suppliers for Voice of the Customer services including Quality Assessment Tools, Customer Satisfaction Surveys, Mystery Shoppers and more >

 

 

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Event Fast Facts

Event Details:

Date:
July 30
Time:
1:00 pm - 1:30 pm
Cost:
$20
Events Category:
Website:
View Website →
Target Audience:
Contact Centre Managers, General Management, Reporting & Analytics
Total DURATION of the Event:
30 Minutes
Total number of SESSIONS:
1
LENGTH of each session:
30 Minutes

Venue for the Event

Virtual/Online

Event Organiser

Auscontact
Phone:
1800 025 727
View Event Organiser Website

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