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May 7, 2021
Delivered online
Auscontact Association Sponsored Event

3 factors impacting quality in a distributed workforce

Jul 09, 2021 1:00 pm - 1:30 pm

“If quality does not sell nothing else will” is a well know quote, we do know though that managing quality to suit customer and organisational expectations is tough.

The task is made harder when you have a distributed and remote workforce.

Many organisations have bridged the quality gap between office-based and remote workforces focusing on 3 factors.

Price:

Free for Auscontact members, $20 for non-members

Sponsor:

Snapshotz

Industry Suppliers:

Find industry suppliers for Voice of the Customer services including Quality Assessment Tools, Customer Satisfaction Surveys, Mystery Shoppers and more >

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Event Fast Facts

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Event Details:

Date:
July 9
Time:
1:00 pm - 1:30 pm
Cost:
$20
Events Category:
Website:
View Website →
Target Audience:
Contact Centre Managers, WFM/WFO, Reporting & Analytics, CX Professionals
Total DURATION of the Event:
30 Minutes
Total number of SESSIONS:
1
LENGTH of each session:
30 Minutes

Venue for the Event

Virtual/Online

Event Organiser

Auscontact
Phone:
1800 025 727
View Organizer Website

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