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May 7, 2021
Delivered online
Auscontact Association Sponsored Event

3 opportunities to increase training programme effectiveness

Aug 13, 2021 1:00 pm - 1:30 pm

Internal training carries costs and time and improving the return from internal training is a certain way of improving service delivery.

Pick up on 3 approaches that have been successfully employed to increase return on investment and improve customer satisfaction.

Price:

Free for Auscontact members, $20 for non-members

Sponsor:

Snapshotz

Industry Suppliers:

Find industry suppliers for Voice of the Customer services including Quality Assessment Tools, Customer Satisfaction Surveys, Mystery Shoppers and more >

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Event Fast Facts

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Event Details:

Date:
August 13
Time:
1:00 pm - 1:30 pm
Cost:
$20
Events Category:
Website:
View Website →
Target Audience:
Contact Centre Managers, Learning & Development
Total DURATION of the Event:
30 Minutes
Total number of SESSIONS:
1
LENGTH of each session:
30 Minutes

Venue for the Event

Virtual/Online

Event Organiser

Auscontact
Phone:
1800 025 727
View Organizer Website

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Thanks to our gold sponsors

livepro logo are 2019 gold sponsors of CX Central EPOS contact centre headsets