5 considerations for internal SLA’s that impact customer service
Getting set up remotely and serving customers was a priority in 2020. In 2021, this focus remains, together with driving efficiency.
To be efficient setting SLA’s with other departments or areas of the business is important.
We’ll discuss 5 considerations when setting SLA’s with other departments impacting customer service.
Free for Auscontact members, $20 for non-members
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