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5 things to connect business practices and mental health needs of agents
Mental health of the team is important and being aware of business practices that can aid mental health is critical in today’s context.
Join us as we draw from 10+ years of tracking mental health in contact centres and share:
- How emotional labour and emotional dissonance impact agent mental health and productivity
- What 5 business practices within the centre will support team mental health
Free for Auscontact members, $20 for non-members
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