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September 24, 2021
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Auscontact Association logo for a Sponsored Event

7 considerations for CX leaders when launching a new digital service

Aug 27, 2021 1:00 pm - 1:30 pm

Today customer self-serve is a key theme supported by AI and RPA. Couple these with traditional channels and complexity and sometimes chaos rises!

To navigate these complexities, here are 7 key actions for successful service introductions.

Price:

Free for Auscontact members, $20 for non-members

Sponsor:

Snapshotz

Industry Suppliers:

Find industry suppliers for Voice of the Customer services including Quality Assessment Tools, Customer Satisfaction Surveys, Mystery Shoppers and more >

 

 

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Event Fast Facts

Event Details:

Date:
August 27
Time:
1:00 pm - 1:30 pm
Cost:
$20
Events Category:
Website:
View Website →
Target Audience:
Contact Centre Managers, ICT/Technology, CX Professionals
Total DURATION of the Event:
30 Minutes
Total number of SESSIONS:
1
LENGTH of each session:
30 Minutes

Venue for the Event

Virtual/Online

Event Organiser

CX Skills
Phone:
+61 3 9008 7287
Email:
hello@cxskills.com.au
View Event Organiser Website

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