September 17, 2020

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8 Key Insights From The Post COVID-19 Contact Centre

September 15 @ 12:00 pm - 1:00 pm


In a time where uncertainty is the status quo, all businesses could benefit from a look into the future.

In this webinar, you will hear from Grant Walker, CEO of 2B Connected – New Zealand’s fastest-growing outsourced contact centre, who is operating in a COVID-19 free country.

Attendees will take away 8 key contact centre future learnings and understand how businesses can use these insights to thrive in a post COVID-19 world.

Join Fiona Keough, CEO of Auscontact and Grant Walker, CEO of 2B Connected for this lively discussion as we:

  • Hear how NZ is punching about its weight in the contact centre industry
  • Discover new cost-saving measures
  • Understand how a focus on staff leads to more success
  • Real business case examples from the post COVID-19 environment


Note: This webinar is brought to you by RingCentral, 2B Connected and Auscontact.

Click here to search a list of outsourcers and BPOs in New Zealand > 

Event Details:

September 15
12:00 pm - 1:00 pm
Events Category:
View Website →

Venue for the Event


Event Organiser

1800 025 727

Additional Information

Target Audience:
Managers, Executives


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