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8 Key Insights From The Post COVID-19 Contact Centre
In a time where uncertainty is the status quo, all businesses could benefit from a look into the future.
In this webinar, you will hear from Grant Walker, CEO of 2B Connected – New Zealand’s fastest-growing outsourced contact centre, who is operating in a COVID-19 free country.
Attendees will take away 8 key contact centre future learnings and understand how businesses can use these insights to thrive in a post COVID-19 world.
Join Fiona Keough, CEO of Auscontact and Grant Walker, CEO of 2B Connected for this lively discussion as we:
- Hear how NZ is punching about its weight in the contact centre industry
- Discover new cost-saving measures
- Understand how a focus on staff leads to more success
- Real business case examples from the post COVID-19 environment
Note: This webinar is brought to you by RingCentral, 2B Connected and Auscontact.
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