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All you need to know about CCXP
It’s great to have a passion for CX. To believe that Customer-Centric companies don’t just do better – they do ‘right’.
But passion isn’t enough. To execute on CX requires very specific know-how. It’s a business discipline.
That’s where the Certified Customer Experience Professional or ‘CCXP’ credential comes in. The CCXP credential is the world’s most recognized and professional credential in CX know-how.
Developed & administered by the Customer Experience Professionals Association or CXPA, the CCXP is proof that you’ve mastered the competencies required to represent the CX profession and continue to move it forwards.
In this webinar, we talk with Daniel Ord, one of 10 individuals worldwide who has earned the CXPA Recognized Training Provider status for the delivery of CX & CCXP Exam Preparation Workshops.
We will talk about what the CCXP is, how it works, what it takes to ‘earn’ and perhaps most importantly – what it means for you, your Organisation and your Customers.
There will also be time for questions so if there is anything that’s not covered you’ll get the chance to ask Daniel directly.
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