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September 22, 2021
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APAC NEXT GENERATION CC & CX Best Practices

Aug 23, 2021 (11:00 AM) - Aug 27, 2021 (7:00 PM)

Join ContactCenterWorld’s 16th Annual Global NEXT GENERATION Contact Center & CX Best Practices Online Conference for the Asia Pacific region!

The place for award-winning ideas, tips & innovations. Take your people, processes & strategies to world-class performance!

Get 40+ hours of best-practice ideas and get access to information, ideas, videos from presentations for days you attend on-demand after the event! Earn your valuable certificate in Contact Center best practices and be the Contact Center & CX superstar in your company! Benchmark your people, strategies and processes against world-class companies & network with the best on our website.

Topics covered are:

• Customer Experience
• Employee Engagement
• Winning Business Strategies
• Contact Center Operations & much more!

It’s the highest-rated event in the industry for 8 years!

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Event Fast Facts

Event Details:

Start:
August 23 @ 11:00 am
End:
August 27 @ 7:00 pm
Cost:
$USD1497
Events Category:
Events Tags:
Website:
View Website →
Target Audience:
Frontline Agents, Emerging/Future Leaders, Team Leaders, Contact Centre Managers, WFM/WFO, Reporting & Analytics, ICT/Technology
Total DURATION of the Event:
40 Hours
Total number of SESSIONS:
5
LENGTH of each session:
8 Hours

Venue for the Event

Virtual/Online

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livepro logo are 2019 gold sponsors of CX Central EPOS contact centre headsets McGirvan Media gold sponsor on CX Central Smartcom Gold Sponsors of CX Central Twilio gold sponsor on CX Central