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February 26, 2020

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Benefits of Analytics

February 27 @ 7:30 am - 9:30 am

$80

Bridging the gap between Finance and Operations

In a dynamic disruptor economy, the effective and timely use of insights derived from the analysis of data has never been more important for making business decisions.

Contact centres have been using data analytics with operational matrixes for many years, with the primary focus to improve performance.

In this session we will focus on the contribution data analytics can make in delivering the linkage between operational and business objectives.

The focus will be on, am I;

  • asking the right questions?
  • measuring the right things?
  • reporting on relevant matters?; and
  • how businesses leverage data in the decision making with respect to Artificial Intelligence (AI), robotics and the Internet-of-Things (IoT)

AGENDA:

7:30amRegistration and Networking
8:00amPresentations plus Panel Q&A
9:00amNetworking
9:30amEvent close

Light breakfast will be provided.

NORTH Link via its North and West Melbourne Analytics Hub initiative is proud to facilitate this event

Auscontact members save 50%

Details

Date:
February 27
Time:
7:30 am - 9:30 am
Cost:
$80
Event Category:
Booking Website/URL:
https://www.auscontact.com.au/events/event/vic-benefits-of-data-analytics

Venue

Melbourne CBD Venue (TBC)
Melbourne,Australia

Organiser

Auscontact
Phone:
1800 025 727
Website:
https://www.auscontact.com.au/

Other

Suitable for:
Managers, Executives, Workforce Optimisation roles
Start Time
Breakfast
Duration
1 to 3 Hours

Thanks to our gold sponsors

livepro logo are 2019 gold sponsors of CX Central Knosys are 2019 Gold sponsors on CX Central