Lead your teams to new levels of success with Marcus Evans’ Call2Excellence 2018 training which will take you on the ultimate customer service journey through improved productivity strategies, strengthening training programmes and optimising both technology and your staff portfolio. This is your one-stop event to managing the most important and demanding aspect of a contact centre – your teams!
Join Daniel Ord, Founder and Director of Omni Touch at the highly interactive first day sessions which will include Knowledge Quizzes, Breakout Discussions, Exercises, Videos and Humour.
For more information: https://goo.gl/7VE6BW
2 Day Professional Training Fee AUD 2,995.00*
* A processing fee of AUD $48.00 will be added per delegate. GST & VAT will be added if applicable per delegate.
**Premier Group Booking Discounts available. Please enquire for more information on the group booking discounts available
All CX Central members are entitled to an exclusive 10% discount upon registrations sent to SerenaB@marcusevansau.com. Use code MKTC2E18 to receive this promotion.