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Cracking the Patient Experience Code
Cracking the Patient Experience Code – 3 strategies for successful transformations
Patient experience is a key driver to increased patient engagement, organizational reputation and ultimately for your organizational revenue and profitability.
A study from Deloitte shows a 150% higher net margin for hospitals with top-rated patient experience compared to hospitals with low ratings.
In this talk, you will learn three simple and powerful strategies to transform your organization and improve your patient experience.
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