Dynamic Leaders Tutelage is a one day program where attendees will learn strategies and tools to lead their teams effectively. Gain the confidence to know when to intervene, where to inspire and, who to influence.
Most managers begin their leadership journey with minimal structure or routine and find themselves reacting to situations and running from one burning platform to the next – they are reactive and their culture can be seen as erratic.
With an effective structure and a change in focus it is possible to build a sustainable environment where leaders are invested and their teams are dynamic.
1. Investing in Relationships – authenticity, integrity and vulnerability
2. Inspiring Respect – different perspectives, curiosity and being democratic
3. Influencing Results – empowering staff, creating a strong accountability framework and building confidence
Shelley Flett is an expert in leadership and team performance. With over a decade of experience in Customer Service across banking & telecommunications, Shelley focuses on helping managers maximise efficiency and build high performance team cultures. Shelley works with leaders and teams to increase; individual productivity, staff retention and engagement, customer satisfaction and advocacy for change. Learn more about Shelly