September 23, 2021
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G-Summit ANZ 2021

Sep 09, 2021 10:00 am - 5:00 pm

G-Summit ANZ is this year’s not to be missed CX event!

AI, digital, workforce engagement management and more – all focused on creating happy customers

The Power of Us will explore how people, and technology come together to deliver amazing customer experiences, and create happy customers in a world of ever-changing consumer demands.

Packed with keynotes, live demos and breakouts, get ready for a virtual customer experience event full of insights and inspiration. Hear success stories from Genesys customers and get updates on the latest innovations in contact centre software, digital, workforce management and artificial intelligence (AI).

Attend and learn how to:

  • Leverage the power of cloud
  • Provide seamless digital channels
  • Engage and optimise your remote workforce
  • Deliver empathy through customer data

G-Summit ANZ will be a mix of live and simu-live content, offering the best possible virtual engagement with live Q&A and chat. See demos, attend breakouts and leave with the know-how and confidence to advance your business in 2021 and beyond.

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Event Fast Facts

Event Details:

September 9
10:00 am - 5:00 pm
Events Category:
Events Tags:
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Target Audience:
Frontline Agents, Emerging/Future Leaders, Team Leaders, Contact Centre Managers, General Management, Executives, WFM/WFO, Learning & Development, Quality Assurance, Reporting & Analytics, Automation/AI, ICT/Technology, CX Professionals
Total DURATION of the Event:
7 Hours
Total number of SESSIONS:
LENGTH of each session:
7 Hours

Venue for the Event


Event Organiser

+61 2 9463 8500
View Event Organiser Website

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