March 3, 2021
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Get ahead of the CX trends for 2021

Feb 09, 2021 11:00 am - 12:00 pm

Get ahead of the CX trends for 2021

Every year the Zendesk Customer Experience Trends Report combines data from over 90,000 businesses across 175 countries with insights from customers, agents and customer experience leaders to identify the top five trends for the year.

As we kick off 2021, join us at this must-attend virtual event as we deep dive into the key trends for Australia & New Zealand.


  •  The Global Trends in Customer Experience
  • The State of CX in APAC in 2021
  • How to take advantage of the CX Trends with Zendesk
  • CX Panel: An Australia & New Zealand Perspective

Looking for courses on CX? We have two specialist courses available on our CX Skills website >

Want to learn more about the Certified Customer Experience Professional (CCXP) certification? Watch the video or listen to the podcast >


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Event Fast Facts

Event Details:

February 9
11:00 am - 12:00 pm
Events Category:
Events Tags:
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Target Audience:
CX Professionals
Total DURATION of the Event:
1 Hour
Total number of SESSIONS:
LENGTH of each session:
1 Hour

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