- Sorry, this event has now passed. To find all our new events coming soon, click the "All Events" link above.
Improving Mental Health In Contact Centres
October 22 @ 7:30 am - 9:30 am$20
Mental health is a growing issue in contact centres. This breakfast presentation will aim to equip you with practical steps that you can implement into your contact centre straight away, both at an agent, Team Leader and senior level.
Join us for a delicious hot breakfast and the opportunity to listen to one of the industries leading speakers.
About the speaker: Arthur Papagiannis is the founder and Managing Director of AP Psychology & Consulting Services. Arthur has a strong management and psychological background, having worked with executive and senior management on high-level policy, strategy and service delivery across both private and public sector industries. In particular, Arthur has worked with several contact centres and understands the unique challenges faced by contact centre leaders and it’s employees.