December 16, 2019

« All Events

  • Sorry, this event has now passed. To find all our new events coming soon, click the "All Events" link above.

Improving Mental Health In Contact Centres

October 22 @ 7:30 am - 9:30 am

$20

Mental health is a growing issue in contact centres. This breakfast presentation will aim to equip you with practical steps that you can implement into your contact centre straight away, both at an agent, Team Leader and senior level.

Join us for a delicious hot breakfast and the opportunity to listen to one of the industries leading speakers.

About the speaker: Arthur Papagiannis is the founder and Managing Director of AP Psychology & Consulting Services. Arthur has a strong management and psychological background, having worked with executive and senior management on high-level policy, strategy and service delivery across both private and public sector industries. In particular, Arthur has worked with several contact centres and understands the unique challenges faced by contact centre leaders and it’s employees.

Details

Date:
October 22
Time:
7:30 am - 9:30 am
Cost:
$20
Event Category:
Event Tags:
Booking Website/URL:
https://www.eventbrite.com.au/e/improving-mental-health-in-contact-centres-tickets-71232774145

Organiser

SMAART Recruitment
Phone:
+61 3 8637 4444
Website:
https://www.smaart.com.au/

Other

Suitable for:
Team Leaders, Managers, Executives
Start Time
Breakfast
Duration
1 to 3 Hours

Venue

Quality Hotel Batmans Hill on Collins
623 Collins Street
Melbourne, Victoria 3000 Australia
+ Google Map
Phone:
+61 3 9614 6344
Website:
https://www.batmanshill.com.au/

Thanks to our gold sponsors

livepro logo are 2019 gold sponsors of CX Central Enghouse Interactive are 2019 Gold Sponsors on CX Central Knosys are 2019 Gold sponsors on CX Central