fbpx
October 20, 2020
Delivered online
Auscontact Association Sponsored Event

Making the Leap to Leader

Nov 04, 2020 12:00 pm - 2:00 pm

Transition from being the ‘go-to’ team member to an empowered leader!

You’ve progressed from team SME to Team Leader, yet you can’t seem to break free from the SME role. In this interactive series, we’ll address the common pitfalls of being promoted from within and teach the tactics, mindset and strategies that will help you thrive as a new leader.

Session 1 – What is a Leader

In our first session, we will define what it means to be a leader, explore the differences between leaders and managers, discuss the qualities of leaders, and explore some key models to influence your thinking as a leader.

Session 2 – Your Leadership Shadow

In this session, we will explore the shadow you cast as a leader and how to effectively assess leadership performance.

Session 3 – The Fundamentals of Team Performance

In our third session, we will look at how leaders influence team performance. Whether you are currently a leader of people or a member of a team, we will discuss the key leadership qualities that influence the performance of teams.

Session 4 – Leader as a Coach

In the final session in the series, we will explore our assumptions about leadership and how they influence our own leadership styles, the different mindsets we hold, and the concept of a leader as a coach.

Can’t attend one of the dates but still want to do the workshop? The sessions will be recorded, so you can always catch up later.

Session times:

  • Session 1, Wednesday 4 November,
  • Session 2, Wednesday 11 November
  • Session 3, Wednesday 18 November
  • Session 4, Wednesday 25 November

 

All sessions are from 12:00pm to 2:00pm AEDT and all Auscontact members receive a $250 discount!

Share This Event

Event Fast Facts

This event starts in:

1287885
DD
days
HH
hours
MM
min
SS
sec

Event Details:

Date:
November 4
Time:
12:00 pm - 2:00 pm
Cost:
$700
Events Category:
Website:
View Website →
Target Audience:
Emerging/Future Leaders, Team Leaders
Total DURATION of the Event:
8 Hours
Total number of SESSIONS:
4
LENGTH of each session:
2 Hours

Venue for the Event

Virtual/Online

Event Organiser

Auscontact
Phone:
1800 025 727
Website:
https://www.auscontact.com.au/

Like to add your upcoming event to the Australian CX Industry Events Calendar? Click here to learn more

Thanks to our gold sponsors

livepro logo are 2019 gold sponsors of CX Central Knosys are 2019 Gold sponsors on CX Central Weploy gold sponsors logo