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March 25, 2020

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Managing Absenteeism and Attrition Workshop

February 12 @ 12:30 pm - 4:30 pm

$55

You’re not alone! All contact centres experience Absenteeism and Attrition.

Generally, on the busiest day and when the business is least prepared to manage them.

This is a Member led event facilitated by the Auscontact VIC State Committee so come along and trade your experiences with our customer contact professionals in the region.

You will come away with ideas, tips and strategies crowdsourced by other attendees across multiple industries on how to prevent absenteeism and attrition, as well as how to manage them when they do happen.

Saving just an hour in absenteeism alone will cover your registration fee!

Attendees will also be provided with information on the Auscontact 2020 Excellence Awards – a great opportunity to benchmark and recognise your people and centre.

Auscontact members save $20 off this event!

Want to read about some great tips now? Ten Tips on How to Reduce Absenteeism in Your Contact Centre 

Details

Date:
February 12
Time:
12:30 pm - 4:30 pm
Cost:
$55
Event Category:
Booking Website/URL:
https://www.auscontact.com.au/events/event/vic-managing-absenteeism-and-attrition-2020

Venue

Aioi Nissay Dowa Insurance
47 Queen Street
Warragul,Victoria3820Australia
+ Google Map

Organiser

Auscontact
Phone:
1800 025 727
Website:
https://www.auscontact.com.au/

Other

Suitable for:
Team Leaders, Managers
Start Time
Lunch
Duration
1 to 3 Hours

Thanks to our gold sponsors

livepro logo are 2019 gold sponsors of CX Central Knosys are 2019 Gold sponsors on CX Central