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Redefining CX in Financial Services
Why customer experience could make or break Australian financial services providers in 2021.
We come into 2021 with the rules of the game changed and competition hotter than ever – which means Australia’s banks and insurance providers need to respond to a whole new set of customer expectations – those shaped by an era of remote working and engaging with businesses across various sectors.
In this webinar we are joined by industry leaders and experts as we dive into what this new era will bring for financial services and what you can do to make sure you’re prepared for it.
Join Redefining CX in Financial Services For A New Era on Thursday, 4 March at 11am AEDT for a dive into the trends for financial services.
We’ll hear from industry leaders Tom Piotrowski from CommSec and Alan Oster, NAB’s Chief Economist – this is an event you don’t want to miss out on.
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