September 17, 2020

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Techweek NZ: Drive the ultimate customer experience in the ‘new normal’

July 29 @ 12:00 pm - 1:00 pm


Stay connected with your customers and teams to thrive in the new world. Watch a live demo of AI-enabled CX solutions and hear from our CX experts from Synergy and Twilio.

What’s it all about?

Welcome to the new age of customer experience where you can tailor your communications to meet your customers’ needs at every step of their journey.

Whether you’re looking to manage your customer enquiries through phone, web, chat or social media, deliver communications through SMS or voice, improve self-service such as click and collect or remote working, we have you covered.

Join Synergy Enterprise Solutions and their partner Twilio for a 30-minute presentation followed by a live customer demonstration and Q&A session. Twilio, the world’s leading cloud communication company most recently powered the communications for New York City’s contact tracing initiative to lessen the impact of COVID on local communities.

In this webinar you will learn how to:
– Connect and engage with your customers in a highly digitised world
– Integrate your customer strategy with existing systems such as Salesforce
– Empower your teams to nurture customer relationships
– Use Artificial Intelligence (AI) to enhance your customer experience

Reasons to attend:
– Online – watch from the comfort of your home and/or office
– Engage with your peers during the online event
– CX experts from Synergy and Twilio to answer your questions
– Win prizes during the event

Event Details:

July 29
12:00 pm - 1:00 pm
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Venue for the Event


Additional Information

Target Audience:
Managers, Executives, IT/Technology roles, CX Professionals


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