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September 20, 2019

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The Human Experience Framework: Unifying EX & CX for Business Results

September 12 @ 3:30 pm - 4:00 pm

Free

The Human Experience Framework: Unifying EX & CX for Business Results

During this webinar Adoreboard will discuss:

  • How to unify your employee and customer experience programmes for improved business impact
  • A brand new framework for measuring Human Experience and a toolkit to get started
  • How global brands have used emotion AI to deliver business impact

 

About Adoreboard:

Adoreboard is a leader in emotion analytics for Human Experience (HX) measurement and a Gartner ‘Cool Vendor’​ for 2019. It measures and improves Human Experience by using Emotion AI to unify the experiences felt by both employees and customers.

Adoreboard has been:

  • named in Forrester’s ‘Future of CX Measurement’ report
  • awarded the Best Tech Company by Silicon Valley Global Technology Forum
  • named a Gartner Cool Vendor in “Artificial Intelligence for Customer Analytics”​

 

By taking any open text from customers or employees, Adoreboard can decrypt the key drivers of emotions to produce ‘Decision Ready Insights’.

These ‘Decision Ready Insights’ are used by executives of human-centric brands such as Telstra, BMW and Allstate NI the world’s leading experience agencies such as AnalogFolk, Wunderman, Havas and McCann.

Details

Date:
September 12
Time:
3:30 pm - 4:00 pm
Cost:
Free
Event Category:
Website:
https://adoreboard.com/webinars/the-human-experience-framework-au

Venue

Online

Other

Suitable for:
Emerging/Future Leaders, Managers, Executives, Workforce Optimisation roles, CX Professionals
Start Time
Afternoon
Duration
Under 1 Hour

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