CX Industry Events Calendar
Welcome to our CX Industry Events Calendar where you will find all the upcoming conferences, courses, workshops, webinars, site tours, networking events and more for people working in the CX and Contact Centre industry in Australia.
All the upcoming events are listed in date order below or to narrow the search to find your exact requirements, click the ‘Show filters’ link to select the options.
Where Event organisers have provided additional information, clicking on the orange button ‘Learn more about this event >>’ will reveal additional information including agendas, URL’s for more information and bookings, special discounts and more.
Events Search and Views Navigation
Boasting Australia’s largest ever line up of C-suite customer executives, Chief Customer Officer Sydney is back for 2019 taking you through the strategic roadmap for the new age of customer experience. Bonus! Click here to save 20%!
Learn from industry experts on how local government can ensure a seamless & efficient customer-centric experience at every touchpoint at the Local Government CX Forum being held in Melbourne. Special offer - save up to $1,000!
The voice on telephone and in the office is the most crucial aspect in all communication and experience and in this 2 hour workshop you'll learn effective tools and tips to master voice communication.
Learn how you can engage the whole organisation with Gamification and Analytics with speakers from Genesys and Probe Group.
Best Practice for Customer Experience Operations
A 4.5 day course, the COPC® Best Practices for Customer Experience (CX) Operations gives you a proven approach to significantly improve customer satisfaction, increase sales and lower costs.
This practical and engaging workshop explores change from planning to implementation, to support and follow up stages.
This practical and engaging workshop in Perth explores workplace change from planning to implementation, to support and follow up stages.
This practical and engaging workshop in Adelaide explores workplace change from planning to implementation, to support and follow up stages.