CX Industry Events Calendar
Welcome to our CX Industry Events Calendar where you will find all the upcoming conferences, courses, workshops, webinars, site tours, networking events and more for people working in the CX and Contact Centre industry in Australia.
All the upcoming events are listed in date order below or to narrow the search to find your exact requirements, click the ‘Show filters’ link to select the options.
Where Event organisers have provided additional information, clicking on the orange button ‘Learn more about this event >>’ will reveal additional information including agendas, URL’s for more information and bookings, special discounts and more.
February 2020
Customer Contact Week 2020
Join us in the Gold Coast as we discuss new ways of thinking, tried-and-tested CX initiatives as well as exclusive international case studies from the US, Singapore and Malaysia that will allow you to benchmark and learn from the Best of the Best in this field. Click the 'Learn more' button to find out how you can save 10% on all tickets.
April 2020
Customer Experience Management Fundamentals
Learn the core skills required to becoming a Customer Experience Manager with these globally recognised skills delivered by leading global trainer Daniel Ord. Save $500 on bookings made before 31 December 2019
Contact Centre Management Course
The best contact centre management course on the planet delivered by global expert Daniel Ord. Melbourne April 2020 - Limited spaces so don't miss out! Save $500 with our Early Bird rate ends on 31 December 2019
How to Design a Quality Assurance program
Learn how to design and build a quality assurance program for customer service, call centres etc that will drive customer service excellence. Save $500 with our early Bird rate available until 31 December 2019
