December 8, 2019

CX Industry Events Calendar

Welcome to our CX Industry Events Calendar where you will find all the upcoming conferences, courses, workshops, webinars, site tours, networking events and more for people working in the CX and Contact Centre industry in Australia.

All the upcoming events are listed in date order below or to narrow the search to find your exact requirements, click the ‘Show filters’ link to select the options.

Where Event organisers have provided additional information, clicking on the orange button ‘Learn more about this event >>’ will reveal additional information including agendas, URL’s for more information and bookings, special discounts and more.

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Upcoming Events

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February 2020

Customer Contact Week 2020

Date: February 25, 2020 @ 8:00 am - February 28, 2020 @ 5:00 pm
Organiser: IQPC
Event Type:
Location: The Star Casino Gold Coast, 1 Casino Drive
Broadbeach, Queensland 4000 Australia
$4999
IQPC Logo Call Centre Conferences

Join us in the Gold Coast as we discuss new ways of thinking, tried-and-tested CX initiatives as well as exclusive international case studies from the US, Singapore and Malaysia that will allow you to benchmark and learn from the Best of the Best in this field. Click the 'Learn more' button to find out how you can save 10% on all tickets. 

April 2020

Customer Experience Management Fundamentals

Date: April 13, 2020 @ 9:00 am - April 15, 2020 @ 5:00 pm
Organiser: CX Skills
Event Type:
Location: Pullman Melbourne on the Park, 192 Wellington Parade
Melbourne, Victoria 3000 Australia
+ Google Map
$2495
CX Skills call centre courses

Learn the core skills required to becoming a Customer Experience Manager with these globally recognised skills delivered by leading global trainer Daniel Ord. Save $500 on bookings made before 31 December 2019

Contact Centre Management Course

Date: April 16, 2020 @ 9:00 am - April 17, 2020 @ 5:00 pm
Organiser: CX Skills
Event Type:
Location: Pullman Melbourne on the Park, 192 Wellington Parade
Melbourne, Victoria 3000 Australia
+ Google Map
$1995
CX Skills call centre courses

The best contact centre management course on the planet delivered by global expert Daniel Ord. Melbourne April 2020 - Limited spaces so don't miss out! Save $500 with our Early Bird rate ends on 31 December 2019

How to Design a Quality Assurance program

Date: April 20, 2020 @ 8:00 am - April 21, 2020 @ 5:00 pm
Organiser: CX Skills
Event Type:
Location: Pullman Melbourne on the Park, 192 Wellington Parade
Melbourne, Victoria 3000 Australia
+ Google Map
$2295
CX Skills call centre courses

Learn how to design and build a quality assurance program for customer service, call centres etc that will drive customer service excellence. Save $500 with our early Bird rate available until 31 December 2019

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