Upcoming Events
October 2018
2018 Auscontact National Awards Night
Celebrate the best of the Australian call centre industry when we announce the winners of the 2018 Auscontact National Awards in Sydney, October 2018.
Find out more »2nd Contact Centre Summit
The 2nd Contact Centre Summit returns to Melbourne this October and will explore strategies to achieve superior customer service through emerging technology and workforce optimisation. Don't miss out!
Find out more »SNUG APAC 2018
Join us to get exclusive access to Noble’s product gurus, your colleagues and industry pros to share challenges, successes and best practices for customer engagement. Our dynamic workshops and learning sessions highlight real-world cases, tips and tools to show you how Noble’s contact centre technologies can impact your business.
Find out more »SA Speed Networking
Join us for a networking event for our SA Auscontact community to connect with like-minded professionals in a short networking event.
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Chief Customer Officer Sydney
CCO Sydney 2018 is a unique event experience connecting Customer executives like you to the people, technology and ideas that will supercharge your drive towards customer excellence.
Through immersive and interactive formats you'll discover how other organisations are tackling high-priority challenges including Proving ROI, Employee Experience, Customer Centricity, Artificial Intelligence, Digital CX and Data Analytics.
Find out more »November 2018
WA Site Tour – 2018 award winning Bankwest contact centre
The WA Auscontact State Committee is proud to invite you to take a look inside the 2018 award winning Bankwest contact centre!
Find out more »NSW Workforce Management Essentials
This 3 day course covers the workforce management principles and practicalities that are essential for all Workforce Planners to know and understand.
Find out more »February 2019
Customer Contact Centre Week Australia 2019
IQPC are bringing back Customer Contact Week Australia 2019 for the 4th time, this time on the Gold Coast with over 50+ industry speakers.
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