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October 2018

2018 Auscontact National Awards Night

October 19 @ 6:00 pm
Doltone House Jones Bay Wharf, Level 3, 26-32 Pirrama Rd
Pyrmont,New South Wales2009Australia
You can find all the Auscontact events on CX Central's Event Calendar

Celebrate the best of the Australian call centre industry when we announce the winners of the 2018 Auscontact National Awards in Sydney, October 2018.

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2nd Contact Centre Summit

October 23 @ 8:30 am - October 25 @ 4:00 pm
Pullman Melbourne on the Park, 192 Wellington Parade
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Discover all the Akolade call centre, CX and digital conferences on the CX Central Events Calendar

The 2nd Contact Centre Summit returns to Melbourne this October and will explore strategies to achieve superior customer service through emerging technology and workforce optimisation. Don't miss out!

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October 24 @ 9:00 am - October 25 @ 2:00 pm
Intercontinental Melbourne, 495 Collins Street
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Noble Systems Logo

Join us to get exclusive access to Noble’s product gurus, your colleagues and industry pros to share challenges, successes and best practices for customer engagement. Our dynamic workshops and learning sessions highlight real-world cases, tips and tools to show you how Noble’s contact centre technologies can impact your business.

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SA Speed Networking

October 25 @ 9:00 am - 11:00 am
Allianz, Level 10, 55 Currie Street
Adelaide,South Australia5000Australia
You can find all the Auscontact events on CX Central's Event Calendar

Join us for a networking event for our SA Auscontact community to connect with like-minded professionals in a short networking event.

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Find all the Corinium Conferences for call centres and CX professionals

Chief Customer Officer Sydney

October 30 @ 9:00 am - 5:00 pm
Swisshotel Sydney, 68 Market Street
Sydney,New South Wales2000Australia
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CCO Sydney 2018 is a unique event experience connecting Customer executives like you to the people, technology and ideas that will supercharge your drive towards customer excellence.

Through immersive and interactive formats you'll discover how other organisations are tackling high-priority challenges including Proving ROI, Employee Experience, Customer Centricity, Artificial Intelligence, Digital CX and Data Analytics.

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November 2018

WA Site Tour – 2018 award winning Bankwest contact centre

November 1 @ 9:00 am - 10:30 am
Bankwest Corporate Office, 300 Murray Street
Perth,Western Australia6000Australia
You can find all the Auscontact events on CX Central's Event Calendar

The WA Auscontact State Committee is proud to invite you to take a look inside the 2018 award winning Bankwest contact centre!

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NSW Workforce Management Essentials

November 20 @ 9:00 am - November 22 @ 5:00 pm
Auscontact National head office, Suite 301, 55 Chandos Street
St Leonards,New South Wales2065Australia
Call Design Events for Workforce Optimisation training

This 3 day course covers the workforce management principles and practicalities that are essential for all Workforce Planners to know and understand.

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February 2019

Customer Contact Centre Week Australia 2019

February 28, 2019 @ 8:00 am - March 1, 2019 @ 5:00 pm
The Star, Broadbeach Island
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IQPC are bringing back Customer Contact Week Australia 2019 for the 4th time, this time on the Gold Coast with over 50+ industry speakers.

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