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January 20, 2020

CX Industry Events Calendar

Welcome to our CX Industry Events Calendar where you will find all the upcoming conferences, courses, workshops, webinars, site tours, networking events and more for people working in the CX and Contact Centre industry in Australia.

All the upcoming events are listed in date order below or to narrow the search to find your exact requirements, click the ‘Show filters’ link to select the options.

Where Event organisers have provided additional information, clicking on the orange button ‘Learn more about this event >>’ will reveal additional information including agendas, URL’s for more information and bookings, special discounts and more.

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Upcoming Events

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February 2020

Personal Resilience Program Melbourne

Date: February 5 @ 8:30 am - 4:30 pm
Organiser: Auscontact
Event Type:
Location: Melbourne CBD Venue (TBC) Melbourne,Australia
$560
Auscontact Association Sponsored Event

The Personal Resilience Program is a one-day workshop for anyone working in a fast-paced and often reactive environment. Auscontact members can save $210

Personal Resilience Program Brisbane

Date: February 6 @ 8:30 am - 4:30 pm
Organiser: Auscontact
Event Type:
Location: Brisbane CBD Venue (TBC) Brisbane,Queensland4000Australia
$560
Auscontact Association Sponsored Event

The Personal Resilience Program is a one-day workshop for anyone working in a fast-paced and often reactive environment. Auscontact members can save $210

Dealing with Difficult Customers

Date: February 6 @ 1:00 pm - 3:30 pm
Organiser: Auscontact
Event Type:
Location: Department of Transport, 2 Tassels Place
Innaloo,Western Australia6018Australia
+ Google Map
$50
Auscontact Association industry event

Join this panel discussion on how to deal with difficult customers as part of the Auscontact Special Interest Group initiative in Perth.

SA Bushfire Appeal Networking Fundraiser

Date: February 6 @ 4:00 pm - 6:00 pm
Organiser: Auscontact
Event Type:
Location: Benjamin on Franklin Hotel, 233 Franklin Street
Adelaide,South Australia5000Australia
+ Google Map
$30
Auscontact Association industry event

Start the year off networking with fellow contact centre professionals and supporting your community with the SA Bushfire Appeal Networking Fundraiser.

Managing Absenteeism and Attrition Workshop

Date: February 12 @ 12:30 pm - 4:30 pm
Organiser: Auscontact
Event Type:
Location: Aioi Nissay Dowa Insurance, 47 Queen Street
Warragul,Victoria3820Australia
+ Google Map
$55
Auscontact Association industry event

You will come away with ideas, tips and strategies crowdsourced by other attendees across multiple industries on how to prevent absenteeism and attrition, as well as how to manage them when they do happen.

Personal Resilience Program Adelaide

Date: February 19 @ 8:30 am - 4:30 pm
Organiser: Auscontact
Event Type:
Location: Adelaide CBD Venue (TBC) Adelaide,South AustraliaAustralia
$560
Auscontact Association Sponsored Event

The Personal Resilience Program is a one-day workshop for anyone working in a fast-paced and often reactive environment. Auscontact members can save $210

Contact Centre Speed Networking QLD

Date: February 20 @ 8:00 am - 5:00 pm
Organiser: Auscontact
Event Type:
Location: Jimmy’s on the Mall, Queen Street Mall
Brisbane,Queensland4000Australia
+ Google Map
$22
Auscontact Association Sponsored Event

A perfect opportunity to get together with your peers in a casual setting and gain insight from each other into what is happening in the customer contact industry across Queensland. Auscontact Members price is just $10

Personal Resilience Program Sydney

Date: February 20 @ 8:30 am - 4:30 pm
Organiser: Auscontact
Event Type:
Location: Auscontact National head office, Suite 301, 55 Chandos Street
St Leonards,New South Wales2065Australia
$560
Auscontact Association Sponsored Event

The Personal Resilience Program is a one-day workshop for anyone working in a fast-paced and often reactive environment. Event now Sold Out!

HCF Contact Centre Site Tour

Date: February 20 @ 9:00 am - 11:00 am
Organiser: Auscontact
Event Type:
Location: HCF, Level 5, 75 George Street
Sydney,New South Wales2000Australia
+ Google Map
$90
Auscontact Association industry event

The Auscontact Association and HCF invite you to a Contact Centre Site Tour to learn about HCF manage employee health & wellbeing in their call centre.

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