CX Industry Events Calendar
Welcome to our CX Industry Events Calendar where you will find all the upcoming conferences, courses, workshops, webinars, site tours, networking events and more for people working in the CX and Contact Centre industry in Australia.
To find an event to suit your exact requirements, click the ‘Show filters’ link (in red text) to narrow the number of events displayed.
Where Event organisers have provided additional information, clicking on the ‘Find out more’ button will reveal additional information including agendas, URL’s for more information and bookings, special discounts and more.
May 2019
12th Annual Customer Experience Management
Join us for the 19th annual Customer Experience Management conference in Sydney to help answer your biggest 2019 CX Challenges.
Like to upgrade this event?SA Let’s get Digital
With 4 great speakers this is your chance to learn how businesses are using technology to improve the customer experience now and into the future.
Learn more »Effective Coaching for Effective Coaches (Melbourne)
Learn the fundamentals of coaching inclusive of models, session structure and tools to assist in the process of making you an effective coach at work.
Learn more »Experience better customer conversations
Stay tuned. The new Panviva platform extension is almost here. Our next release will give you the ability to have better customer conversations anywhere, anytime; regardless of channel or device.
Like to upgrade this event?June 2019
Future Contact Contact Centres Sydney
The Future Contact Centres Sydney 2019 Summit is all about the new and future Contact Centre featuring top speakers from across the globe. CX Central readers save 20%
Learn more »Dynamic Leadership Training Course – Sydney
A one-day training course to provide leaders with the tools and strategies they need to lead their teams effectively. Sold out!
Learn more »Gartner Customer Experience & Technologies Summit
Join us at Gartner Customer Experience & Technologies Summit 2019 to discover the tools and best practices you need to deliver real customer-centricity in your digital transformation journey.
Learn more »Workforce Management Essentials
This 3-day course is designed to teach you the foundations of good WFM, and how to implement them in your own business.
Learn more »July 2019
Government Contact Centre Week 2019
Government Contact Centre Week 2019 focuses on the specific challenges & opportunities of delivering contact centre excellence in the public sector.
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