CX Industry Events Calendar
Welcome to our CX Industry Events Calendar where you will find all the upcoming conferences, courses, workshops, webinars, site tours, networking events and more for people working in the CX and Contact Centre industry in Australia.
To find an event to suit your exact requirements, click the 'Show filters' link (in red text) to narrow the number of events displayed.
Where Event organisers have provided additional information, clicking on the 'Find out more' button will reveal additional information including agendas, URL's for more information and bookings, special discounts and more.
July 2019
Dynamic Leadership
Dynamic Leaders Tutelage is a one day program where attendees will learn strategies and tools to lead their teams effectively. Gain the confidence to know when to intervene, where to inspire and, who to influence.
G-Summit New Zealand
Be part of the largest CX and call centre event at the Genesys G-Summit New Zealand 2019 and learn how to make every moment count for your customers.
Managing Difficult Conversations (WA)
A training workshop designed to empower its participants to better prepare, deliver and follow up on those difficult conversations.
Livepro CX Knowledge Management Forum (Sydney)
With the extraordinary success of FOUR forums held across the nation in 2018, livepro are bringing our much loved CX Knowledge Management Forums back in 2019.
Look forward to special guest speakers, goodie bags, amazing giveaways, networking sessions, great food, industry insights and a lot of fun!
Managing Difficult Conversations (QLD)
A training workshop designed to empower its participants to better prepare, deliver and follow up on those difficult conversations.
G-Summit Melbourne
Be part of the largest CX and call centre event at the Genesys G-Summit Melbourne 2019 and learn how to make every moment count for your customers.
Chief Customer Officer New Zealand 2019
Chief Customer Officer New Zealand 2019 connects customer executives like you to the people, technology and ideas that make you a leader in CX.
August 2019
Livepro CX Knowledge Management Forum (Melbourne)
With the extraordinary success of FOUR forums held across the nation in 2018, livepro are bringing our much loved CX Knowledge Management Forums back in 2019.
Look forward to special guest speakers, goodie bags, amazing giveaways, networking sessions, great food, industry insights and a lot of fun!
Leading with EQ Masterclass (VIC)
Participants will be introduced to the power of EQ and how to apply EQ competencies to specific workplace situations to improve their leadership.