CX Industry Events Calendar
Welcome to our CX Industry Events Calendar where you will find all the upcoming conferences, courses, workshops, webinars, site tours, networking events and more for people working in the CX and Contact Centre industry in Australia.
All the upcoming events are listed in date order below or to narrow the search to find your exact requirements, click the ‘Show filters’ link to select the options.
Where Event organisers have provided additional information, clicking on the orange button ‘Learn more about this event >>’ will reveal additional information including agendas, URL’s for more information and bookings, special discounts and more.
February 2020
Personal Resilience Program Melbourne
The Personal Resilience Program is a one-day workshop for anyone working in a fast-paced and often reactive environment. Auscontact members can save $210
Personal Resilience Program Brisbane
The Personal Resilience Program is a one-day workshop for anyone working in a fast-paced and often reactive environment. Auscontact members can save $210
Dealing with Difficult Customers
Join this panel discussion on how to deal with difficult customers as part of the Auscontact Special Interest Group initiative in Perth.
SA Bushfire Appeal Networking Fundraiser
Start the year off networking with fellow contact centre professionals and supporting your community with the SA Bushfire Appeal Networking Fundraiser.
Managing Absenteeism and Attrition Workshop
You will come away with ideas, tips and strategies crowdsourced by other attendees across multiple industries on how to prevent absenteeism and attrition, as well as how to manage them when they do happen.
Personal Resilience Program Adelaide
The Personal Resilience Program is a one-day workshop for anyone working in a fast-paced and often reactive environment. Auscontact members can save $210
Contact Centre Speed Networking QLD
A perfect opportunity to get together with your peers in a casual setting and gain insight from each other into what is happening in the customer contact industry across Queensland. Auscontact Members price is just $10
Personal Resilience Program Sydney
The Personal Resilience Program is a one-day workshop for anyone working in a fast-paced and often reactive environment. Event now Sold Out!
HCF Contact Centre Site Tour
The Auscontact Association and HCF invite you to a Contact Centre Site Tour to learn about HCF manage employee health & wellbeing in their call centre.
