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July 19, 2019

CX Industry Events Calendar

Welcome to our CX Industry Events Calendar where you will find all the upcoming conferences, courses, workshops, webinars, site tours, networking events and more for people working in the CX and Contact Centre industry in Australia.

To find an event to suit your exact requirements, click the 'Show filters' link (in red text) to narrow the number of events displayed.

Where Event organisers have provided additional information, clicking on the 'Find out more' button will reveal additional information including agendas, URL's for more information and bookings, special discounts and more.

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July 2019

Dynamic Leadership

July 22 @ 8:30 am - 4:30 pm
Organiser: Auscontact
Adelaide CBD Venue (TBC) Adelaide,South AustraliaAustralia
$560
Auscontact Association industry event

Dynamic Leaders Tutelage is a one day program where attendees will learn strategies and tools to lead their teams effectively. Gain the confidence to know when to intervene, where to inspire and, who to influence.

G-Summit New Zealand

July 24 @ 8:00 am - July 25 @ 5:00 pm
Organiser: Genesys
Museum of Te Papa Tongarewa, 55 Cable Street
Te Aro,WellingtonNew Zealand
$399
Upgrade this event to add more details for customers

Be part of the largest CX and call centre event at the Genesys G-Summit New Zealand 2019 and learn how to make every moment count for your customers.

Managing Difficult Conversations (WA)

July 24 @ 9:30 am - 2:30 pm
Organiser: Auscontact
Department of Transport, 2 Tassels Place
Innaloo,Western Australia6018Australia
$250
Auscontact Association industry event

A training workshop designed to empower its participants to better prepare, deliver and follow up on those difficult conversations.

Livepro CX Knowledge Management Forum (Sydney)

July 25 @ 8:30 am - 5:00 pm
Organiser: livepro
Sydney CBD Venue (TBC) Sydney,New South WalesAustralia + Google Map
Free
livepro CX Knowledge Management Forum Sydney July 2019

With the extraordinary success of FOUR forums held across the nation in 2018, livepro are bringing our much loved CX Knowledge Management Forums back in 2019.
Look forward to special guest speakers, goodie bags, amazing giveaways, networking sessions, great food, industry insights and a lot of fun!

Managing Difficult Conversations (QLD)

July 26 @ 9:30 am - 2:30 pm
Organiser: Auscontact
Tacticall Recruitment, 127 Creek Street
Brisbane,Queensland4000Australia
$450
Auscontact Association industry event

A training workshop designed to empower its participants to better prepare, deliver and follow up on those difficult conversations.

G-Summit Melbourne

July 30 @ 8:00 am - July 31 @ 5:00 pm
Organiser: Genesys
Grand Hyatt Melbourne, 123 Collins Street
Melbourne,Victoria3000Australia
$399
Upgrade this event to add more details for customers

Be part of the largest CX and call centre event at the Genesys G-Summit Melbourne 2019 and learn how to make every moment count for your customers.

Chief Customer Officer New Zealand 2019

July 31 @ 8:30 am - August 1 @ 5:00 pm
Organiser: Corinium Intelligence
Hilton Auckland, 147 Quay Street
Auckland,New Zealand
+ Google Map
$1850
Corinium Conference Events

Chief Customer Officer New Zealand 2019 connects customer executives like you to the people, technology and ideas that make you a leader in CX.

August 2019

Livepro CX Knowledge Management Forum (Melbourne)

August 1 @ 8:30 am - 5:00 pm
Organiser: livepro
Melbourne CBD Venue (TBC) Melbourne,Australia
Free
livepro CX Knowledge Management Forum Sydney July 2019

With the extraordinary success of FOUR forums held across the nation in 2018, livepro are bringing our much loved CX Knowledge Management Forums back in 2019.
Look forward to special guest speakers, goodie bags, amazing giveaways, networking sessions, great food, industry insights and a lot of fun!

Leading with EQ Masterclass (VIC)

August 1 @ 9:00 am - 4:00 pm
Organiser: Auscontact
Melbourne CBD Venue (TBC) Melbourne,Australia
$850
Auscontact Association industry event

Participants will be introduced to the power of EQ and how to apply EQ competencies to specific workplace situations to improve their leadership.