Celebrate the best of the Australian call centre industry when we announce the winners of the 2018 Auscontact National Awards in Sydney, October 2018.Find out more »
The 2nd Contact Centre Summit returns to Melbourne this October and will explore strategies to achieve superior customer service through emerging technology and workforce optimisation. Don't miss out!Find out more »
Join us to get exclusive access to Noble’s product gurus, your colleagues and industry pros to share challenges, successes and best practices for customer engagement. Our dynamic workshops and learning sessions highlight real-world cases, tips and tools to show you how Noble’s contact centre technologies can impact your business.Find out more »
Join us for a networking event for our SA Auscontact community to connect with like-minded professionals in a short networking event.Find out more »
CCO Sydney 2018 is a unique event experience connecting Customer executives like you to the people, technology and ideas that will supercharge your drive towards customer excellence.
Through immersive and interactive formats you'll discover how other organisations are tackling high-priority challenges including Proving ROI, Employee Experience, Customer Centricity, Artificial Intelligence, Digital CX and Data Analytics.Find out more »
The WA Auscontact State Committee is proud to invite you to take a look inside the 2018 award winning Bankwest contact centre!Find out more »
This 3 day course covers the workforce management principles and practicalities that are essential for all Workforce Planners to know and understand.Find out more »