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September 20, 2019

CX Industry Events Calendar

Welcome to our CX Industry Events Calendar where you will find all the upcoming conferences, courses, workshops, webinars, site tours, networking events and more for people working in the CX and Contact Centre industry in Australia.

All the upcoming events are listed in date order below or to narrow the search to find your exact requirements, click the ‘Show filters’ link to select the options.

Where Event organisers have provided additional information, clicking on the orange button ‘Learn more about this event >>’ will reveal additional information including agendas, URL’s for more information and bookings, special discounts and more.

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Upcoming Events › CX & Call Centre Conferences

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September 2019

The Journey to Insight Rock Stardom

Date: September 25 @ 8:00 am - 5:00 pm
Organiser: Confirmit
Event Type:
Location: Hyatt Regency Sydney, 161 Sussex Street
Sydney,New South Wales2000Australia
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Free
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Join Confirmit and your peers as we help you identify the steps that will kick-start an insight revolution to cover two big topics 'Delivering customer insight that drives better business outcomes' and 'dring insights and efficiencies through technologies'.

October 2019

CCW Leaders Exchange Australia 2019

Date: October 15 @ 9:00 am - October 16 @ 5:00 pm
Organiser: IQPC
Event Type:
Location: RACV Goldfields Resort, 1500 Midland Highway
Creswick,Victoria3363Australia
Free
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The third annual CCW Leaders Exchange Australia 2019 is being held in Ballarat Victoria providing a forum for senior leaders all at a similar level to learn and network. Note this is an invite-only event.

Auscontact 2019 National Conference

Date: October 17 @ 8:00 am - October 18 @ 5:00 pm
Organiser: Auscontact
Event Type:
Location: Brisbane Convention & Exhibition Centre, Plaza Rooms P10-11, Merivale Street and Glenelg Street
Brisbane,Queensland4000Australia
$990
Auscontact Association industry event

The call centre industry's Auscontact 2019 National Conference will be held in Brisbane on 17th & 18th October - come along to learn and network.

Chief Customer Officer (Sydney)

Date: October 22 @ 8:00 am - October 23 @ 5:00 pm
Organiser: Corinium Intelligence
Event Type:
Location: Dockside Cockle Bay Wharf, Cockle Bay Wharf
Darling Harbour,New South Wales2000Australia
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$2050
Corinium Conference Events

Boasting Australia’s largest ever line up of C-suite customer executives, Chief Customer Officer Sydney is back for 2019 taking you through the strategic roadmap for the new age of customer experience. Bonus! Click here to save 20%!

November 2019

Delivering Customer Centric Contact Centres

Date: November 27 @ 8:00 am - November 29 @ 5:00 pm
Organiser: Criterion Conferences
Event Type:
Location: ICC Sydney, 14 Darling Drive
Sydney,New South Wales2000Australia
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$2999
Criterion Conferences logo

Learn how to enhance operational efficiency & customer satisfaction across all contact channels at the Delivering Customer-Centric Contact Centres conference being held in Sydney.

Thanks to our gold sponsors