November 11, 2019

CX Industry Events Calendar

Welcome to our CX Industry Events Calendar where you will find all the upcoming conferences, courses, workshops, webinars, site tours, networking events and more for people working in the CX and Contact Centre industry in Australia.

All the upcoming events are listed in date order below or to narrow the search to find your exact requirements, click the ‘Show filters’ link to select the options.

Where Event organisers have provided additional information, clicking on the orange button ‘Learn more about this event >>’ will reveal additional information including agendas, URL’s for more information and bookings, special discounts and more.

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Upcoming Events › CX & Call Centre Conferences

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November 2019

Delivering Customer Centric Contact Centres

Date: November 27 @ 8:00 am - November 28 @ 5:00 pm
Organiser: Criterion Conferences
Event Type:
Location: ICC Sydney, 14 Darling Drive
Sydney,New South Wales2000Australia
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Criterion Conferences logo

Learn how to enhance operational efficiency & customer satisfaction across all contact channels at the Delivering Customer-Centric Contact Centres conference being held in Sydney.

February 2020

Customer Contact Week 2020

Date: February 25, 2020 @ 8:00 am - February 28, 2020 @ 5:00 pm
Organiser: IQPC
Event Type:
Location: The Star Casino Gold Coast, 1 Casino Drive
IQPC Logo Call Centre Conferences

Join us in the Gold Coast as we discuss new ways of thinking, tried-and-tested CX initiatives as well as exclusive international case studies from the US, Singapore and Malaysia that will allow you to benchmark and learn from the Best of the Best in this field. Click the 'Learn more' button to find out how you can save 10% on all tickets. 

Thanks to our gold sponsors