July 21, 2021

CX Industry Events Calendar

The CX Industry Events Calendar is where you will find a list of all the upcoming contact centre conferences, training courses, workshops, webinars, site tours, networking events and more in Australia/Asia-Pacific for 2021 and beyond that are targeted towards the contact centre industry, customer experience (CX), Customer Service and Business Process Outsourcing (BPO) industry.

We do rely on Event Organisers providing all the necessary information to us to add their events however where we haven’t been notified, we still do our best to ensure we add any event we see to ensure you get a complete view of all the events coming up.

If you’d like to support us and make it easy for people to learn more about your event and book, click here to learn how to add your event >

  1. Events
  2. Conferences

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CDAO Melbourne

Delivered online
Event Organiser:
Corinium Intelligence

Taking place on 25-26 August 2021, Australia's senior executives responsible for championing the data agenda will gather at CDAO Melbourne 2021 to share insights on transformative leadership, data-driven culture, developing high performing analytics teams, data literacy and effective governance of data and AI.

Auscontact 2021 National Conference

Event Organiser:
Brisbane Convention & Exhibition Centre Plaza Rooms P10-11, Merivale Street and Glenelg Street, Brisbane

Join the leaders of the Australian Contact Centre industry for the Auscontact 2021 National Conference in Brisbane, QLD.

Customer Contact Week 2021

Delivered online
Event Organiser:
The Star Casino Gold Coast 1 Casino Drive, Broadbeach

Back in our much-loved home of The Star, Gold Coast, we’re bringing the full customer community back in-person – this includes contact centres, digital teams, CX and operation leads! It is here we’ll celebrate the successes of the past year and have in-depth, profound conversations on the future of customer contact and channel management.

Like to add your upcoming event and get more attendees? Click here to learn more

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