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September 20, 2019

CX Industry Events Calendar

Welcome to our CX Industry Events Calendar where you will find all the upcoming conferences, courses, workshops, webinars, site tours, networking events and more for people working in the CX and Contact Centre industry in Australia.

All the upcoming events are listed in date order below or to narrow the search to find your exact requirements, click the ‘Show filters’ link to select the options.

Where Event organisers have provided additional information, clicking on the orange button ‘Learn more about this event >>’ will reveal additional information including agendas, URL’s for more information and bookings, special discounts and more.

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September 2019

Quality: The Pillar of Customer Experience (Sydney)

Date: September 23 @ 8:00 am - 5:00 pm
Organiser: COPC
Event Type:
Location: QT Sydney, 49 Market Street
Sydney,New South Wales2000Australia
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$548.90
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A practical workshop is designed to teach quality management best practices to customer experience managers, heads of contact centres, team leaders, quality managers and assessors, and operations managers.

Quality: The Pillar of Customer Experience (Melbourne)

Date: September 25 @ 8:00 am - 5:00 pm
Organiser: COPC
Event Type:
Location: Vibe Savoy Melbourne, 630 Little Collins street
Melbourne,Victoria3000Australia
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$548.90
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A practical workshop is designed to teach quality management best practices to customer experience managers, heads of contact centres, team leaders, quality managers and assessors, and operations managers.

Thanks to our gold sponsors