March 25, 2020

Australian CX & Contact Centre Industry Events Calendar

Welcome to the Contact Centre and Customer Experience (CX) Industry Events Calendar where you will find all the upcoming conferences, courses, workshops, webinars, site tours, networking events and more in Australia.

Where Event organisers have provided additional information, clicking on the red button ‘Learn more about this event >>’ will reveal additional information including agendas, URL’s for more information and bookings, special discounts and more.

COVID 19 Update: A number of events are currently being cancelled, postponed or being moved to a VIRTUAL setting due to the COVID 19 pandemic. We’re doing our best to ensure we keep the calendar updated as we receive updates from the event organisers and will include links to specific statements where available. 

If you’d like to add your event, click here to learn more

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Upcoming Call Centre & CX Events in Australia › Special Interest Groups

Contact Centre Special Interest Groups

A new initiative, the Contact Centre Special Interest Groups are a new way to meet up with other contact centre professionals and discuss topical issues in the industry.

As a collective, you can share ideas, come up with solutions and of course build some great relationships in the same industry.

Typically each Contact Centre Special Interest Groups will focus on a particular theme or issue so search the list below for a topic that interests you and book yourself in!

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