Workforce Management Essentials
$3,800
This 3-day Workforce Management Essentials course (delivered virtually) is designed to teach you the foundations of good WFM, and how to implement them in your own business.
The Contact Centre and Customer Experience (CX) Industry Events Calendar is where you will find all the upcoming call centre conferences, training courses, workshops, webinars, site tours, networking events and more in Australia focussing on the contact centre industry and customer experience (CX) industry.
Where Event organisers have provided additional information, clicking on the red button ‘Learn more about this event >>’ will reveal additional information including agendas, URL’s for more information and bookings, special discounts and more.
If you’d like to add your event, click here to learn more
This 3-day Workforce Management Essentials course (delivered virtually) is designed to teach you the foundations of good WFM, and how to implement them in your own business.
The Resilience Infusion Series is a 6-week program (delivered over 6 x 1.5 sessions) that will help build resilience with some quick and effective strategies to keep your cup topped up now and into the future.
Dynamic Leaders Tutelage is a 4-week VIRTUAL program where attendees will learn strategies and tools to lead their teams effectively delivered over 4 x 2-hour sessions once per week.
Like to add your upcoming event to the Australian CX & Contact Centre Industry Calendar? Click here to learn more >>>
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