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November 26, 2020

CX Industry Events Calendar

The CX Industry Events Calendar is where you will find all the upcoming contact centre conferences, training courses, workshops, webinars, site tours, networking events and more in Australia and beyond that are targeted towards the contact centre industry, customer experience (CX), Customer Service and Business Process Outsourcing (BPO) industry.

We rely on Event Organisers providing all the necessary information to us for their events however where we haven’t been notified, we’ve still added the critical details to the calendar so you get a complete view of all the events coming up.

If you’d like to support us and make it easy for people to learn more about your event and book, click here to learn more >

  1. Events
  2. Webinars

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The B2B Sales Clinic

Free
Delivered online
Event Organiser:
Forrest Marketing Group
Virtual/Online

Ingrid Maynard (The Sales Dr Founder & Managing Director) and Richard Forrest (Forrest Marketing Group Managing Director) will be exploring how to make sure you get your sales off to a great start in 2021 and put yourself ahead of your competition.

Don’t just survive, Thrive in 2021!

Free
Delivered online
Event Organiser:
Panviva
Virtual/Online

We're bringing together a panel of industry experts to discuss how to not only survive but thrive in the new year.
In the webinar, hosted by Fiona Keough, CEO Auscontact we cover discussions around How companies can prepare for 2021, Employees and Customers and COVID-19 obstacles, Remote work and how to manage it and How your business can succeed in 2021.

The Heart and Mind of a Winning CX Culture

Free
Delivered online
Event Organiser:
Auscontact
Virtual/Online

In this free webinar, Australia's leading customer service expert Jacquie Scammell provides some tips and insight into how to create a winning CX culture in your business.

Intelligent Automation for the Contact Centre

Free
Delivered online
Event Organiser:
Auscontact
Virtual/Online

Join this free webinar to discover how Intelligent Automation can boost performance and deliver a better experience for your customers and employees.

Like to add your upcoming event to the Australian CX Industry Events Calendar? Click here to learn more

Thanks to our gold sponsors

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