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March 2, 2021

CX Industry Events Calendar

The CX Industry Events Calendar is where you will find a list of all the upcoming contact centre conferences, training courses, workshops, webinars, site tours, networking events and more in Australia/Asia-Pacific for 2021 and beyond that are targeted towards the contact centre industry, customer experience (CX), Customer Service and Business Process Outsourcing (BPO) industry.

We do rely on Event Organisers providing all the necessary information to us to add their events however where we haven’t been notified, we still do our best to ensure we add any event we see to ensure you get a complete view of all the events coming up.

If you’d like to support us and make it easy for people to learn more about your event and book, click here to learn more >

  1. Events
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Creating Cultures of Accountability (March 2021)

$50
Delivered online
Event Organiser:
Auscontact
Virtual/Online

Part of the Auscontact Virtual Coffee Series, in this workshop you will learn (1) What accountability is and isn’t (2) How to set your team up to be accountable with the 3 Step Accountability Model (3) How to maintain your culture of accountability.

Manage Your Time (March 2021)

$50
Delivered online
Event Organiser:
Auscontact
Virtual/Online

Part of the Auscontact Virtual Coffee Series, in this workshop you will learn (1) Techniques to view your workload across a day, week, month and quarter (2) How to take the pressure off, with methods to manage your workload (3) How to handle the unexpected without tearing up your ’To Do’ list

Motivating My Team to Achieve High Performance – Introduction workshop

Free
Delivered online
Event Organiser:
CX Skills
Virtual/Online

Join us for the 'Motivating My Team to Achieve High Performance' free Introduction workshop on March 11, 2021 facilitated by Saul Wajntraub and pick up some tips you can use to immediately start to motivate your team and help them to motivate themselves.

Reducing Stress (March 2021)

$50
Delivered online
Event Organiser:
Auscontact
Virtual/Online

Part of the Auscontact Virtual Coffee Series, in this workshop you will learn (1) Steps to manage work-related stress(2) How to build resilience that holds up under pressure (3) How to meet challenges head-on

Resolving Conflict in the Workplace (March 2021)

$50
Delivered online
Event Organiser:
Auscontact
Virtual/Online

Part of the Auscontact Virtual Coffee Series, in this workshop you will learn (1) The underlying factors of conflict in teams (2) How to identify potential conflict early on and to acknowledge it skillfully (3) How to resolve conflict and transform it into performance

Like to add your upcoming event and get more attendees? Click here to learn more

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