September 25, 2021

CX Industry Events Calendar

The CX Industry Events Calendar is where you will find a list of all the upcoming contact centre conferences, training courses, workshops, webinars, site tours, networking events and more in Australia/Asia-Pacific for 2021 and beyond that are targeted towards the contact centre industry, customer experience (CX), Customer Service and Business Process Outsourcing (BPO) industry.

We do rely on Event Organisers providing all the necessary information to us to add their events however where we haven’t been notified, we still do our best to ensure we add any event we see to ensure you get a complete view of all the events coming up.

If you’d like to support us and make it easy for people to learn more about your event and book, click here to learn how to add your event >

  1. Events
  2. Workshop

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DIY Contact Centre Health Check

Delivered online
Event Organiser:

Conduct your own health check and develop your own business improvement strategy with support and insights from one of the industry's leading business consulting firms, without the consulting price tag!

Emotous Dare to Lead™ Face-to-Face

Event Organiser:
The Monastery 15 Cross Road, Urrbrae

This program is designed for Leaders or anyone passionate about accelerating their performance, who wants to show up, be brave and create environments where they inspire others around them to do the same.

Robotic Process Automation: The Fundamentals

If you’re a contact centre manager, team leader or responsible for making automation happen, this is a great opportunity to add to your tool kit! Delivered over 4 sessions, you'll learn all about Robotic Process Automation and how it can help your contact centre.

Like to add your upcoming event and get more attendees? Click here to learn more

Thanks to our gold sponsors

livepro logo are 2019 gold sponsors of CX Central EPOS contact centre headsets McGirvan Media gold sponsor on CX Central Smartcom Gold Sponsors of CX Central Twilio gold sponsor on CX Central