The Contact Centre and Customer Experience (CX) Industry Events Calendar is where you will find all the upcoming call centre conferences, training courses, workshops, webinars, site tours, networking events and more in Australia focussing on the contact centre industry and customer experience (CX) industry.
Where Event organisers have provided additional information, clicking on the red button ‘Learn more about this event >>’ will reveal additional information including agendas, URL’s for more information and bookings, special discounts and more.
If you’d like to add your event, click here to learn more
In this Masterclass, you'll learn how to use customer empathy to understand your customers’ new-world needs and expectations and the moments that really matter for your customer that will help grow your business.
Join other contact centre managers to discuss how managing virtual workforces or hybrid models is different to face to face and how you can pivot to support and develop your people and build a successful, engaged, inspired and connected team.
Like to add your upcoming event to the Australian CX & Contact Centre Industry Calendar? Click here to learn more >>>
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