Starting a new call centre job can be a daunting experience so we've got six tips that will help ensure you survive and thrive! So whether its a job in customer service, sales, support or handling the social media account these tips will help you right from day one.
A new survey released by SMAART recruitment has revealed more Australian call centre agents are working from home than ever before as contact centre technology improves to the point its a replica of working in a traditional call centre with all the comforts of home and no commuting time.
There are a lot of mentoring benefits, both for the mentor and mentee. In this article we provide some tips on becoming a mentor as well as some tips on how to find a mentor to help accelerate your career.
Millions of people have started their working careers in a call centre but is a call centre career something people actually consider? For many, working in a call centre has actually ended up being a lifelong and lucrative career that all started with a temporary job.
Having friends at work can make even the toughest job that bit more bearable but it can also make you a better employee, help with your mental wellbeing and even free up some time in your life. We reveal the top 5 benefits of having friends at work.