Call centre champions

This page celebrates some of the call centre champions who have worked, or still work in a call centre.  Its a place to recognise brilliance, the quiet achievers, the resilient, the strong – to showcase some of the amazing people who have worn the headset with pride!

If you would like to nominate a person or a team who deserves some recognition given them a shout out using our online form. Don’t forget we also have a category for CX and call centre awards where you will also find articles on individuals and teams that have been recognised for doing a great job.

October 23, 2016

Call centre staff help deliver baby

Call centre staff help deliver baby and receive recognition for outstanding service at the recent NT Police, Fire and Emergency Services awards.
May 27, 2016

Masterchef celebrity who worked in a call centre

As part of an ongoing series we publish another celebrity call centre worker: Nidhi Mahajan
April 27, 2016

Celebrities who worked in a call centre

You'd be surprised at the number of celebrities who worked in a call centre. Channel Seven's Sunrise weatherman Sam Mac reveals how he got his big break. 
March 23, 2016

We meet a true call centre legend

We love introducing some of the champions that work in call centres across the community. This time we meet another call centre legend, Neale who works in the Canberra Lifeline call centre.
January 18, 2016

Call centre Superstar literally saving lives

I couldn't think of a more worthy person to nominate as a call centre superstar than Darlene Terry, services coordinator at the Bundaberg Lifeline Centre! 
January 15, 2016

Customer Service celebrities – the new cult heroes?

In a new trend that we like, call centre workers are becoming Customer Service celebrities with some very clever, emotional and witty responses.